ExperCARE Health Hosts Pooler Business Community Easter Egg Hunt!
The Easter Egg Hunt Takes Place April 1 – 7, 2023

SAVANNAH, GA – ExperCARE Health, an award winning, locally owned and operated on-demand health care center, has announced it will host a Pooler Business Community Easter Egg Hunt April 1 – 7, 2023 in partnership with other Pooler Businesses.

Participating is easy.

1. Visit as many of the locations listed below as you wish and find the Easter Egg at each business.
2. Once you’ve found the egg, trade it in for a special prize and then bring all the collected entry eggs to our Pooler location to enter in the grand prize.
3. Be sure you scan the QR code to find more participating businesses.
4. Can’t wait to meet you at ExperCARE Pooler (2201 Pooler Pkwy, Pooler, GA 31322)
5. Each collected egg counts as an entry to win our Grand Prize with over $500 in gift cards, prizes, and swag!

The more businesses you visit, the more chances you have to win. Participants may submit one entry for every entry egg!

*Must be 18 or older to win Grand Prize
**Please check individual businesses hours of operations

Event Details:
Date: April 1 – 7, 2023
Winner announced April 8, 2023

Participating Pooler businesses include:

• ExperCARE Pooler – 2201 Pooler Parkway
• 40 Volume – 405 US HWY 80W Unit 101
• Apollo Pharmacy – 111 Canal St #101
• Atlas Physiotherapy – 100 Blue Moon Xing Ste 112
• Buff City Soap – 250 Pooler Parkway
• Chick Fil A – Pooler – 180 Pooler Pkwy
• Chick Fil A SQ – 2021 Pooler Pkwy
• Crumbl Cookie – 2201 Pooler Pkwy Unit # 400
• Fleet Feet Pooler – 1702 Pooler Pkwy Unit 103
• Full Bloom Salon and Dry Bar – 105 Grand Central Blvd Suite 104
• GiGi’s Cupcakes Pooler – 1 N Godley Station Blvd Suite C-109
• Great Oaks Bank – 2100 Pooler Pkwy
• Just Love Coffee – 1 N Godley Station Blvd A102
• LVL Up Pizza – 100 Blue Moon Xing Suite 110
• Member’s First Credit Union – 1501 Pooler Pkwy – at the corner of Pooler Parkway and Pine Barren
• Nourish – 483 Pooler Pkwy
• Orange Theory Pooler – 201 Blue Moon Crossing Suites 3 & 4
• Pooler Chamber – 305 W Collins St.
• Southern Nutrition – 2201 Pooler Pkwy Ste. 200
• Small Cakes Savannah Quarters – 100 Blue Moon Xing
• Stretch Zone – 1 Godley Station Blvd Suite C103
• Taco Stache – 100 Blue Moon Xing Suite 111
• The Center for Women’s Health – 105 Grand Central Blvd Suite 106
• The Salt Table –  1370 US Highway 80 East
• Trisha Cook Realty – 920 Morgans Corner Rd Suite E
• Woof Gang Bakery Pooler – 100 Blue Moon Xing
• West Chatham YMCA – 165 Isaac G Laroche Dr.

“We are thrilled to partner with so many businesses in Pooler to host this community Easter Egg Hunt”, said Catherine Grant, Founder & CEO of ExperCARE Health. “We opened our Pooler location a little more than a year ago with the intent to become Pooler’s most-loved solution for on-demand healthcare. We are beyond grateful for the Pooler community’s support over the last year and look forward to continuing to serve Pooler’s growth for many years to come. We look forward to you joining us for this fun, family-friendly Easter Egg Hunt throughout Pooler and make sure to stop by and see us!”

ABOUT EXPERCARE HEALTH:
ExperCARE Health has convenient locations across the Greater Savannah area: Richmond Hill, Mall Boulevard, Downtown Savannah, Pooler next to Costco and locations opening soon in Statesboro, Hinesville, and Rincon. As the shortage of primary care providers grows and ER’s are over-capacity, on-demand healthcare provides a solution that serves your busy life. ExperCARE is an award-winning healthcare center, offering access to urgent care, routine care and occupational health, 7 days a week, extended hours to all ages. ExperCARE is in-network with all major insurance providers, and you never need an appointment. ExperCARE is the southeast regions most-loved solution for on-demand healthcare. Experience the healthcare model of the future; experience the ExperCARE difference!
###

This month, ExperCARE Founder and CEO, Catherine Grant, had the opportunity to speak with Pooler Magazine to share how ExperCARE is transforming the future of healthcare, company growth, and serving the community. Read more below!

Story:

Catherine Grant, founder and CEO of ExperCARE, is changing the way healthcare is done in the greater Savannah area. She has a mind for seeing what could be and taking the steps to make it happen.

“I love medicine because I love solving complex problems,” Catherine says. “I love the ability to problem solve, apply what I know, understand people and develop relationships, and then try to leave things better than I found them.”

Beginnings in Medicine

Catherine started college at Armstrong Atlantic State University in 1999 with the plan to attend medical school but when she discovered the physician assistant field, she knew that was what she wanted to do. The career path allowed her to work in a variety of specialties instead of a single focus and provided the work-life balance for a future family.

She attended South University, where she received her Bachelor of Science in Physician Assistant Studies and then onto The Medical University of South Carolina and graduated with honors with a Master of Science in Physician Assistant Studies.

After working as a physician assistant (PA) in a number of specialties including plastic and reconstructive surgery, orthopedic surgery, physical medicine and rehabilitation and moonlighting in urgent care, Catherine knew she wanted to do things differently.  She envisioned an customer-focused model and refused  to settle for mediocrity.

“Working in the healthcare system is what inspired me to start my own business,” Catherine says. “I’ve never done well in an environment that was just aiming to be a seven.”

The Growth of ExperCARE

In June 2009, Catherine and her partner opened the first location of ExperCARE in Richmond Hill under the original business name The Urgent Care Center of Richmond Hill.

“Our initial tagline was about providing access to high quality health care close to home,” Catherine says. “While a lot has changed with the business in almost 14 years, I have to say that primary mission still stands.”

Their community-focused approach to care with on-demand availability proved to be popular with patients in Richmond Hill. The clinic quickly expanded its services beyond urgent care to include walk-in routine care and occupational health.

With rave reviews coming from the Richmond Hill location, it was only a matter of time before people in Savannah began asking Catherine when there would be a location closer to their home.

In 2016, that idea became a reality with the opening of the Mall Boulevard location of ExperCARE in Savannah. In 2020, they opened a downtown Savannah location and in 2022 added a fourth location in Pooler. Their growth continues with locations in Statesboro, Hinesville and Rincon opening later this year.

“With the growth in Pooler and how many people are flocking to the area, we knew it was going to be important for us to have a presence there because there’s nothing like ExperCARE there,” Catherine says. “I’m pretty grateful for the ability to continue to grow at the pace we have while retaining the things that people love about ExperCARE.”

The ExperCARE Experience

ExperCARE’s mission was born out of a rejection of the cookie-cutter approach to care and an emphasis on creating a patient-first experience enhanced by technology.

“Consumer desires are changing. People don’t want to have to take off from work to go to the doctor,” Catherine says. “They want to be able to go before or after work or on the weekends. They want to live life on their terms.”

Patients never need an appointment to visit ExperCARE, and all four locations are open seven days a week to accommodate busy schedules. ExperCARE is in network with most insurance but also offers affordable, transparent self-pay rates.

“[I think people choose ExperCARE] because we are so focused on how we make people feel. Our aim is for them to leave and say ‘I’d be crazy to go anywhere else,’” Catherine says.

ExperCARE went above and beyond during the COVID-19 pandemic. They were one of the first providers to offer COVID testing in the area, and worked hard to keep a consistent supply of tests and PPE even through supply shortages. Catherine takes pride in her team’s performance and dedication to the community during those uncertain times.

“I’m proud of my team’s ability to adapt and navigate in a dynamic, ever-changing environment and seeing my team step up and continue to do whatever it takes,” Catherine says.

Heart of a Leader

Catherine taught future PAs at South University for several years. Although she no longer teaches (there), she has had the pleasure of having some former students work at ExperCARE as part of their professional journey.

“Seeing smart, eager minds come together and being able to pour into them as they learn and grow is just one of the most enjoyable things I’ve done,” Catherine says. “Seeing them years later practicing medicine and changing lives and thinking you maybe even had the smallest part in that is really cool.”

From nine employees at the start to approximately 70 today, Catherine has built a team that reflects the ExperCARE values both personally and professionally.

“For any position, it’s really looking at our culture and the DNA of our organization. Our organizational values are integrity, compassion, enthusiasm, leadership and teamwork,” Catherine says. “Those values are that unchanging pillar to our overall culture.”

She places a high value on professional development with an onboarding process that includes some required reading of books about leadership, and twice yearly team gatherings build morale among the staff.

“It’s all about really getting to know the people you work with and understanding what their goals are and how we can help them get there,” Catherine says. “Sometimes that’s going to be in our organization. Sometimes we’re a stepping stone to a future goal. I think the more you can embrace that and really serve them, they will continue to serve our patients, their families and the community.”

Serving the Community

Catherine makes a difference in her community through her involvement in organizations like United Way of the Coastal Empire, where she is a member of the Board of Directors and has been recognized as part of the organization’s Women Who Rule campaign. She is also a board member of the Richmond Hill Downtown Development Authority, forging public-private partnerships to enhance the area’s economy.

Because of the drive and passion that she puts behind the causes she cares about, Catherine is a prolific fundraiser. In 2017, she chaired the Bryan County United Way annual campaign and shattered their fundraising record. She has also raised more than $63,000 for Alzheimer’s research as a participant in the Alzheimer’s Association Dancing Stars of Coastal Georgia in 2015.

She has continued to be involved with Dancing Stars of Coastal Georgia as a committee member, partner and as a pro dancer.

Outside of work, Catherine enjoys spending time with her husband and three daughters. She and her family attend Compassion Christian Church, and her faith drives her decision making process in choosing causes to be involved with and her philosophy in patient care.

Looking to the Future

As ExperCARE continues to grow, so too does Catherine’s motivation to make an impact on the healthcare industry as an entrepreneur.

“I get motivated when I see how broken the healthcare system is,” Catherine says. “There’s so much room for improvement. It just takes people who know the system to think outside the box and be willing to innovate and make it better.”

 

View Pooler Magazine HERE!

ExperCARE Health, an award winning, locally owned and operated on-demand health care center, has announced it will celebrate it’s 14th year in business serving the Greater Savannah area with top-quality, customer-focused healthcare! ExperCARE plans to celebrate by hosting a celebration at their flagship location in Richmond Hill, GA on Thursday, March 30th in conjunction with the Richmond Hill Bryan County Chamber of Commerce Business After Hours.

“It is such an honor to have the opportunity to serve the Richmond Hill community for nearly 14 years,” said Catherine Grant, Founder and CEO. “When we founded ExperCARE, we envisioned a healthcare model that provided convenience and access to top-quality medical care, close to home. It’s been an incredible 14 years and we look forward to celebrating with the Richmond Hill community that has continued to support us since day one,” said Grant.

Event Details:

Date: Thursday, March 30th

Time: 5:30 p.m. – 7:00 p.m.

Location: ExperCARE Richmond Hill – 60 Exchange Street, Suite B7 Richmond Hill, GA 31324

Details: Stop by and celebrate with ExperBEAR and a special guest!  A 50/50 Raffle will be featured with proceeds benefitting the Richmond Hill High School Wildcats Athletic Department

For more information, please go to www.ExperCAREhealth.com.

ABOUT EXPERCARE HEALTH:

ExperCARE Health has convenient locations across the Greater Savannah area: Richmond Hill, Mall Boulevard, Downtown Savannah, Pooler next to Costco and locations opening soon in Statesboro, Hinesville and Rincon.  As the shortage of primary care providers grows and ER’s are over-capacity, on-demand healthcare provides a solution that serves your busy life. ExperCARE is an award-winning healthcare center, offering access to urgent care, routine care and occupational health, 7 days a week, extended hours to all ages.  ExperCARE is in-network with all major insurance providers, and you never need an appointment. ExperCARE is the southeast regions most-loved solution for on-demand healthcare. Experience the healthcare model of the future; experience the ExperCARE difference!

This past week, ExperCARE Founder and CEO, Catherine Grant was featured on WTOC.

Article: Urgent cares see increase in patients due to high wait times at emergency rooms

BRYAN COUNTY, Ga. (WTOC) – Emergency rooms in our area are being overwhelmed with patients every day.

WTOC checked in with urgent care providers to see how this is affecting them.

The CEO of Expercare said their urgent care facilities in Bryan and Chatham counties saw a surge of patients during peak COVID times but now they’re starting to see a normal influx of patients walking through their doors.

Catherine Grant says everyone can help with high emergency room wait times by coming to urgent cares when experiencing minor issues.

She says they can see anywhere from 30 to 100 patients a day but wait times in the urgent cares are much shorter than in emergency rooms.

She says any time you’ve been in a trauma related accident or feel like you have a life-threatening emergency you should go to the hospital.

“If you’ve got sudden loss of vision or sudden vision changes or sudden stumbling, something that’s indicating something going on in the brain. Sub sternal chest pain that radiating to the shoulder and concerns for that potentially being a heart attack,” said Grant.

She says it’s vital the community works together during this healthcare crisis.

Copyright 2023 WTOC. All rights reserved.

LINK: https://www.wtoc.com/2023/02/17/urgent-cares-see-increase-patients-due-high-wait-times-emergency-rooms/

ExperCARE Founder and CEO, Catherine Grant, was recently featured on ChooseSAV.org sharing why ExperCARE continues to be your most-loved, first-choice for on-demand healthcare.

ExperCARE is the Urgent Care of Choice in the Coastal Georgia Region

Year after year, ExperCARE Health has been voted the best urgent care center of choice by Coastal Georgia community members and was most recently awarded Best Urgent Care in Connect Savannah and Savannah Magazine’s healthcare category, as well as, Best Doctor of Occupational Medicine in Savannah Magazine.

So what is the ExperCARE difference?

ExperCARE’s practices truly stem from its mission, which is to provide top-quality, customer-centric healthcare that is convenient, consistent, and efficient. The medical care centers are locally owned and operated with locations in downtown Savannahoff Mall Boulevard, in Richmond Hill, and in Pooler.

Catherine C. Grant is the Founder of ExperCARE. Grant founded ExperCARE as The Urgent Care Center of Richmond Hill in 2009 and has grown the practice into four facilities as the company’s CEO. ExperCARE is also in the process of opening facilities in Statesboro and Rincon.

“When I founded ExperCARE, I did so knowing I wanted to build a new healthcare model and transform the future of healthcare. I believe in a model where patients can be seen quickly, receive top-quality care, and leave with a clear understanding of their situation,” said Grant. “As we continue to grow and expand access to ExperCARE clinics, we strive to become your most-loved, first-choice for on-demand healthcare.”

ExperCARE is open seven days a week with extended hours. You never need an appointment, but patients have the convenience of booking ahead should they choose. ExperCARE is in network with most major insurances. They also accept patients without health insurance and offer fair, cash-pay prices.

Of its dedicated work, ExperCARE says, “We envision a simplified healthcare model that provides access, transparency and a seamless transaction to consumers. For our team, being the change we believe in allows us to make a meaningful difference today and be a solution for the future. At ExperCARE, our values of Integrity, Compassion, Teamwork, Enthusiasm and Leadership are at the heart of everything that we do, and we are committed to expanding our reach as the region’s most-loved, first choice for on-demand healthcare!”

You can see a full list of ExperCARE’s services by visiting their website at https://expercarehealth.com/.

Click HERE to visit ChooseSAV.org.

In honor of Black History Month, we are featuring four black healthcare innovators and pioneers you should know about!

  

Dr. Jane Cooke Wright

1. Dr. Jane Cooke Wright

The daughter of one of the first African American graduates of Harvard Medical School, Wright grew up with a keen interest in healthcare. Her father, Dr. Louis Wright, was also the first Black doctor appointed to a staff position at a municipal hospital in New York City, and in 1929, the city hired him as police surgeon — the first African American to hold that position.
After earning her medical degree, Dr. Jane Cooke Wright worked alongside her father at the Cancer Research Foundation in Harlem, which her father established in 1948. Together, father and daughter researched chemotherapy drugs that led to remissions in patients with leukemia and lymphoma.

In 1952, when her father died of tuberculosis, Wright became the head of the Cancer Research Foundation at age 33. She created an innovative technique to test the effect of drugs on cancer cells by using patient tissue rather than laboratory mice. She advanced to work as the director of cancer chemotherapy at New York University Medical Center, and she was an associate dean at New York Medical College.

The New York Cancer Society elected Wright as its first woman president in 1971. Her research helped transform chemotherapy from a last resort to a viable treatment for cancer. {site: Everydayhealth.com}

 

Otis Boykin

2. Otis Boykin

The inventor Otis Boykin patented 28 electronic devices during his career. He developed resistors for electronic components that made the production of televisions and computers much more affordable, but Boykin became best known for improving the pacemaker. The pacemaker uses electrical impulses to help people maintain a regular heartbeat. Boykin came up with a control unit that regulated the pacemaker with more precision. He died of heart failure in 1982. {site: Everydayhealth.com}

 

Dr. Patricia Bath

3. Dr. Patricia Bath

Patricia Bath was the first African American to complete an ophthalmology residency with New York University’s School of Medicine, in 1973. Two years later, the UCLA School of Medicine appointed her as the first female faculty member in its department of ophthalmology. Believing that “eyesight is a basic human right,” Dr. Bath went on to cofound the American Institute for the Prevention of Blindness.

In the early 1980s, Bath studied laser technology and saw its potential for eye surgery. In 1986, she invented the Laserphaco probe, a device and method for cataract treatments. When she patented the instrument, in 1988, she became the first African American female doctor to receive a patent for a medical invention. {site: Everydayhealth.com}

 

Mae Jemison

4. Mae Jemison

Dr. Mae Jemison is most famous for becoming the first Black woman astronaut to go into space, in 1992. Jemison, however, is also a trained physician who has dedicated her life to improving global health.

Jemison joined the Peace Corps in 1983 and worked as a medical officer for two years in Africa. Her work in the Peace Corps taught her about healthcare in developing countries. Later, as an astronaut, she learned about satellite telecommunications. She combined those two skill sets to form the Jemison Group, which develops telecommunications systems to improve healthcare delivery in developing countries.

Jemison says she takes inspiration from Martin Luther King Jr. in focusing on what she sees as unacceptable disparities in the quality of healthcare in the United States and third-world nations. “We talk about taking proper care of people, but we don’t do it,” she said. “We lack the commitment. Martin Luther King was about doing things. He didn’t just have a dream, he got things done.” {site: Everydayhealth.com}

To learn about even more black healthcare pioneers and, click here.
(https://www.everydayhealth.com/healthy-living/african-american-pioneers-who-changed-healthcare/)

An article from Reflections Richmond Hill, Spring 2022 Issue

WORDS BY DR. JAY JAY HENDRIX  PHOTOS BY ERIN HIXSON PHOTOGRAPHY

My heroes make waves. They have common attributes: brave, resourceful, yet humble – living as if rules are “guidelines” and traditional roles are to be challenged. As a consequence, they’re amusingly misunderstood.

Who inspires you?
A family member, neighbor, celebrity, or teacher? Perhaps a parent who set a standard and held you to it? People with traits you admire and aspire to imitate?

Catherine Grant’s mother emphasized one of the same valuable lessons for her daughter as my dad did for me: Never need to depend on someone to take care of you. No doubt, given her example, her daughters will perfect this strength.

Raising three daughters is an enormous challenge in itself. Ask me how I know. When considering the possibilities for Catherine’s girls, a familiar saying comes to mind, “If you see her, you can be her.” Little girls need examples in a variety of roles to know they have options. Sometimes rather than plotting a course for us to follow, the people we admire inspire us instead on an uncharted journey.

“Who inspired you?” I asked.

Encircled by stacks upon stacks of books confirming her thirst for growth, Catherine answered without a second of hesitation, “My mom.”

She vividly described an iconic mother-figure, content to earn the “degree of Mrs.,” required to shift direction by a marriage that didn’t work, a twist among many that would set the foundation for the building of her daughter’s tenacity. Beyond the quintessential story of a mom needing to work with her child in tow, the stage was set for an inquisitive daughter to inherit a relentless work ethic and commitment to excellence. Catherine was eight when her mother re-married. Poppy, as he was lovingly known, became a piece of her balance. With his selfless love and encouragement, he helped her mother lay the foundation- the forging of an entrepreneur. She learned early that work was her way to achieve her goals, and she set sail on that sea.

Catherine’s accolades and accomplishments are expanding in much the same fashion as the business she co-founded. Since opening the first urgent care center in Richmond Hill in 2009, she has been stacking recognitions and awards as neatly as the books surrounding her CEO chair. With her at the helm, ExperCARE is opening a fifth location.

Motivated to be a part of the solution to what she considers to be a “broken” system, Catherine envisions “healthcare the way it should be,” patient-focused with an improved standard of care. “People deserve better care,” and together with her leadership team, ExperCARE is advancing that mission.

Leadership, business fundamentals, self-improvement, and biographies make up Catherine’s reading collection, but she is clear about her Source. One of her guiding Bible verses is from Philippians 4:13 “For I can do everything through Christ, who gives me strength.”

“We all need a True North.” Catherine relies on her relationship with Jesus to provide truth, wisdom, and discernment. “I want to have a tangible impact by helping others experience Him.”

What are you building?

Catherine’s answer to this question again hails her mother’s recurring influence. She believes that what we hear as children becomes our inner voice, and she heard the incessant message, “With hard work, you can be and do anything.” Work does not intimidate Catherine, nor does challenge. In fact, challenge propels her to thrive. The inner voice she now conjures in the face of adversity repeats, “You were created for this.” Together with Scott, her husband, counsel, and confidant, the Grant’s are building full steam ahead.

Catherine’s waves extend beyond business to create broader change for a better world. Alzheimer’s, childhood cancer, and United Way fundraising; serving on boards for community development and healthcare advancement; and volunteering to mentor future business leaders are among her commitments to advocacy.

All of the accomplishments in her wake haven’t changed Catherine’s ultimate goal: to be more like the person who inspires her by exemplifying unconditional love. “In a broken world, my mom has been able to love others even when they were not easy to love.”

Her three young daughters, Grayson 12, Madison 9, and Emerson 1, are watching, and if their mother’s accomplishments seem impressive, I predict a tsunami. Catherine describes them as fearless and passionate. Grayson helped build the recycling program at school, and together with sister Madison, they worked diligently to raise funds for a clean water project in Zimbabwe. Their mom recognizes that her most important role is to encourage her daughters to become all that they were created to be, just like the person who inspired her.

Our daughters are watching; and so are our sons. May we inspire them and others to make waves. Waves are shifting and fading, but the changes they create are immensely powerful, enduring, and inspiring. May we never underestimate ripples.

ExperCARE Health is a longtime supporter of The Ronald McDonald House Charities and has renewed their partnership for the 2022 year. After a challenging year, RMH Charities hold a special place in the heart of ExperCARE CEO and Founder, Catherine Grant.

“We are grateful to be able to support the Ronald McDonald House again this year. The work they are doing in our community, and beyond, makes such a meaningful impact to the families they serve,’ shares Grant,  ‘Last year, I got to understand on a more personal level the enormous blessing the Ronald McDonald House is, shortly after my niece was born at only 31 weeks. My sister and brother-in-law were able to stay there, very close to the children’s hospital in Philadelphia, so that they could focus all their time and energy on our sweet Mabry throughout her time in the NICU. The house provided an incredible home away from home for them during a very challenging time. We will forever be grateful to them and are honored to help pay that forward to hopefully bless others in their time of need.”

The Ronald McDonald House in Savannah provides a home away from home for seriously ill or injured children and their families who are receiving treatment at local area hospitals. “We’re serving every illness and injury in children from newborns to 22 years of age, said RMH CEO and Executive Director, Bill Sorochak. “Every dollar raised and donated to Ronald McDonald House Charities of the Coastal Empire stays here in our community, not a single penny leaves. With our newest Corporate Sponsor, ExperCARE, their sponsorship & donations are making an immediate impact in our mission, and we can see that in our families’ faces.”

 

Last year, the Ronald McDonald House provided 4,500 family-night stays. The Savannah House has been serving families since 1987, and with its 13 rooms, compassionate and dedicated staff, it may be the most important house a child will ever visit. To learn more about Ronald McDonald House, and the good they do in our community, click here.

 

SAVANNAH, Ga. (February 17, 2022) – Step One Automotive Group will present their Local Hero Award to ExperCARE Physician Assistant Donna McAllister during their monthly Grab-n-Go Meal event for first responders on Friday, February 18th from 11am to 2:00pm at Chrysler Dodge Jeep RAM Fiat’s location at 1101 Chatham Parkway, Savannah GA.

“Step One Auto is proud to present our Local Hero Award to Donna McAllister. We express our gratitude for medical workers who worked tirelessly for the past two years. Donna is an example for all of us,” said Step One Automotive Group Marketing Manager Maja Ciric. “Being able to recognize and award Donna with a $500 gift card, a JEEP Gladiator for the weekend and complimentary dinner at Ardsley Station during our monthly Grab-n-Go Meals is an honor.”

“Recently, a patient with Dementia came into ExperCARE for an ear impaction. The patient’s caregiver explained that the patient was leery of strangers and didn’t like being touched. Donna went above and beyond, caring for the patient from the moment she entered the clinic, until the moment she walked out, ensuring that she would only have to interact with one person during her whole visit. She took the time to introduce herself, and chat casually with the patient until she felt comfortable being approached and treated. After the patient left the clinic, we received a call from the caregiver thanking us for Donna’s incredible care; the patient was in a great mood for the rest of the day,” shared ExperCARE CEO and founder Catherine Grant. “From her tireless work ethic and commitment to upholding the ExperCARE standard throughout the pandemic, Donna consistently embodies the core values of our organization. We are thrilled that she is being recognized as a local hero.”

The Award presentation is at 12 noon with interview availability following a brief ceremony.

Also – Step One Auto will serve delicious cooked fresh meals from popular and locally owned food truck Chazitos while abiding by social distancing standards. You can sign up for your meal by clicking https://conta.cc/3LgGTO4

Step One Automotive Group is focused on customer excellence, employee satisfaction and being an integral part of the community in which they operate. Dedicated to being involved in the local community, they have become strategic partners with the U.S. Army FM WR Fort Stewart & Hunter AAF by supporting and sponsoring events and activities for military families. Step One Automotive Group has an extensive selection of Chrysler, Dodge, Jeep, Ram and Fiat vehicles for sale at the best prices in the Low Country area. They also offer a great selection of pre-owned vehicles in every price range from pre-auction specials, to luxury pre-owned vehicles.

Twelve years ago, ExperCARE opened our doors as The Urgent Care Center of Richmond Hill, on a mission to make a difference while providing access to high-quality healthcare AND extraordinary customer service. After 10+ years of working in healthcare, CEO and founder, Catherine Grant, knew there was an opportunity to create something special that wasn’t available in the market. She envisioned a team of caregivers that where were passionate about delivering high-quality, compassionate, patient-oriented healthcare. Somewhere that patients loved to be and would be crazy to go anywhere else. The gap was undeniable between primary care, the ER, and what patients craved– excellent healthcare, on-demand, by friendly people who really care. So the founding team took a bold leap, and The Urgent Care Center of Richmond Hill, now known as ExperCARE, was born.

Twelve years, three locations, and an incredible journey later, we find ourselves in 2021 – the year after the year that changed everything. The COVID-19 Pandemic undoubtedly affected everyone’s life to some degree, and the healthcare industry was shaken to its core. During this time, our phenomenal team banded together, and refused to stop delivering on our mission. We continued to serve, not only providing access to the experienced, award-winning healthcare and top-quality customer service we are known for, but also proving to be a trusted community partner and together, we made to the other side of crisis.

Reflecting back with grateful hearts, while much has changed over the last twelve years, our core values and our “why” remain steadfast. We will always provide enthusiastic service with a smile, ensuring our patients know that we’re happy they’re here, and ready to care for them. We will always treat our patients with compassion, making them feel seen and heard, and comfortable bringing their loved ones to us. We will always support our team and push and pull each other to reach our full potential. We will be leaders in our industry, and communities, making decisions with integrity and responsibility.

ExperCARE is grateful to have served the Greater Savannah Area for the last 12 years and are so excited about the incredible journey ahead!

12 Year Anniversary Celebration from Becca Rivera on Vimeo.

Click here to see photos from our 12 Year Anniversary Celebration in Richmond Hill!

https://www.facebook.com/media/set/?vanity=TheUrgentCareCenterofRichmondHill&set=a.10158929058731144