Testimonials

Tell us about your experience!

Testimonials

Tell us about your experience with ExperCARE!

“Even with measures in place for Covid, this facility made it a point to make you feel welcome! Each individual I interacted with was thorough, informative and friendly! By far the beat patient care I’ve received in this area!”

Anita Roop

“Super friendly, super professional team. Felt welcomed and at ease from the moment I opened the door. Everyone I came in contact with was friendly and helpful. Would 100% recommend to anyone.”

Melissa Jackson

“Definitely the best urgent care I have ever been to would definitely recommend to everyone.”

Mike Nazzario

“Always fast and friendly.”

George Vachon

“We have received excellent care and after-care here! We are in between establishing a PCP and have been thrilled here! I’m impressed with how well they listen and trust the wisdom they’ve had. I love that you can check in and see live where you are in the wait list. They’ll text you when you’re up next.”

Kim Baker

“Professional staff ….from the moment I walked into the door …until I was escorted out the front door.    Awesome family oriented staff.  You can tell that the hiring team only hires the best of the best.   I will refer this urgent care to others in the community!   After all, it makes a difference when you can go into an urgent care facility and be greeted with “Urgent CARE”.”

Tonya Samuels

“Great service during the COVID-19 pandemic when getting medical care is not always easy. Friendly and professional staff. Would recommend for routine or urgent care.”

Jeffery Rogers

“The customer service and care I received was amazing. The staff was nice and professional all the time. If I had to rate ExperCare Urgent Care on a scale from 1-10. I would give them a 10.”

Tammie Daniels

“I love everything about this urgent care location! I will never go anywhere else! No matter which Dr we see at a visit, my family is always taken care of. Very appreciative for all that you guys do!”

Natasha Clark

“One of the best experiences we’ve had at any medical facility. My wife had to get some stitches after cutting her foot. The entire staff, from checking in, pre-treatment, treatment, and check-out, was incredible.  Can’t recommend them enough.  Thank you!”

Michael Broady

“Speedy and very friendly. Not a place you want to be at. But when you do, it’s good to feel like they have your best interest at heart regardless of what they have to tell you.”

George Webb

“Best services, very professional. They even called after few days for follow up which you can expect from primary care but not the urgent care. I would definitely ExperCare to anyone.”

Sitwat Farhan Malik

“I wish I could give this place 10 stars. I have been going here since they opened (maybe 8 years). The docs and staff are always super efficient and kind. I go to them over our PCM all the time.”

Annie Rembetsy

“We’ve always had a great experience when visiting ExperCare. We have had the pleasure of being seen by Mallory a few times and she does a phenomenal job explaining everything going on and is always so kind.”

Katie Farmer

“I called 25 mins before this urgent care closed with discomfort and they got me in before closing and out within forty five minutes. Everyone was professional and very polite. The check in process was easy and I will definitely use this location in the future from hm my family’s urgent care needs.”

Shana Nixon

“The Richmond Hill Urgent Care facility is a wonderful luxury for us. Staffed with professional personnel who sincerely care about your needs, I have never left there feeling dissatisfied.This becomes even more evident when they call you after visits to check on your progress…love them!!!”

Robert Jameson

“The best Urgent care in the area. The staff are so helpful.”

CA Waters

“They were very thorough. I felt as though they were worried about how I honestly felt.”

Wendy Sue

“I’ve never been to a medical setting where everyone was so nice. I came in for an ear infection (which I get a lot of). Usually doctors will just look in my ear and give me a prescription, but this place was thorough and very friendly.”

Sara Ruth Gonsalves

“Seen in a timely manner and was treated with kindness and gentleness by the medical team. I received a callback to check on my progress a couple of days later to make sure I was ok. If needed, I would return to ExperCare for treatment. Thank you.”

Nina Saporito

“Definitely recommend and prefer going there. The staff is helpful, thorough, and efficient. They have taken care of my 3 children and myself for many years and with a wide variety of ailments. They are quick and efficient for things like sports physicals and shots. Highly recommended!”

Gina Jordan

“Seen in under an hour, able to get my daughter antibiotics and on our way! Friendly staff!”

Katie Andrew Sabitov

“I was in town on business and was way under the weather. The staff was so kind and caring and the doctor was responsive and caring. Traveling is never easy when one is sick. But this urgent care establishment eased me as much as possible and made me feel welcome and cared for. Thank you to all staff members!

Bright shiny smiles, welcoming greetings, genuine concern and follow up (yes, they call me days later to check on me) made me wish you all would just move up my way!”

Kristine Hammond

“We have used them several times to avoid the ER visit costs.  Last night we had to take our youngest son in due to a football injury to his shoulder.  It was 6:40, mind you they close at 7.  I asked if we needed to go to ER and they said they would not turn us away.  We didn’t get out of there until 8 pm.  We thank all the staff for their time and patience.  We appreciate all that you do.”

Rachel Jackson