What could be more immediate than your health? What could be a more pressing and time-sensitive issue? And yet, for decades the health industry expected patients to wait for hours in an emergency room or for weeks to make an appointment with their regular provider.
We saw this dilemma on the faces of my friends and family members who turned to us for help with their medical issues because they had nowhere else to go. It’s what inspired us to find a solution by opening our first urgent care location in June of 2009. The concept was simple, and effective. Quality, on-demand healthcare. No appointment necessary. No long waits. You can use your insurance, or pay affordable cash rates. But above all, access to quality healthcare you can trust, before a small problem festers and becomes a bigger one.
Nearly 12 years later, ExperCARE’s continuous expansion and growth supports the concept of on-demand healthcare filling a much needed void in our healthcare system and in our communities. In a country that has same-day delivery for goods and services and instant delivery of entertainment, why should we wait three weeks, and sometimes three months(!!) to address a medical concern?
And yet, around the country, many people continue to wait because they don’t have access to the type of on-demand, high-quality healthcare that ExperCARE provides. According to a Merritt Hawkins study in 2017, a survey conducted in 15 major cities and 15 mid-sized markets of the United States, on average, it takes 24 days for new patients to get an appointment with a physician. That wait is even longer in Savannah, which averages 35 days. The study found that even cities with the highest doctor-to-patient ratios had long wait times.
Patients seek on-demand healthcare because of their busy schedules and the unpredictable nature of illnesses and injuries. Many can’t afford to take time off work to see a doctor or don’t want to cash in their hard-earned vacation time to sit in a waiting room. This is one reason why our customers and their families love that we are open seven days a week, extended hours. In addition, our facilities are also open throughout the workweek to maximize availability when it is most convenient!
Did you know that at ExperCARE, we also partner with and support employers with their occupational health programs by offering a full-range of services such as drug and alcohol testing, physicals, PFT’s, audiometry, immunizations and experienced workers compensation injury evaluation and management. We understand how to serve both the employer and the employee while treating the injury appropriately and efficiently, minimizing the need for lost time, OSHA recordability, and unnecessary work restrictions.
ExperCARE’s most recent expansion and continued growth is proof that this model is benefitting not only patients and their families but also employers, providers and insurers by decreasing crowding in Emergency Departments and offering an effective alternative to healthcare access.
The fact that all major insurers have embraced our delivery model is just another example of how ExperCARE’s model of on-demand access to healthcare is also benefiting the insurance industry. The consumer-driven business model saves insurers money because people are more likely to seek non-emergent medical attention in an appropriate setting such as an urgent care versus an Emergency Room, if it’s accessible, convenient and affordable. Early detection and treatment could head off a more serious illness that might result in more expensive hospitalization or emergency care.
ExperCARE’s access to healthcare model is the wave of the future. Stop by and see Why!
Transcript of Video
We’ve been delivering care since June 1 of 2009 in Richmond Hill. I had moved to Richmond Hill not too long before that. At the time I was seeing friends and family members in my kitchen sometimes because there was nowhere to go.
There’s such a need for on-demand medical care. This whole idea of retail medicine and on-demand health care when you need it that’s not a compromise was an industry that was being born again and so I think the complement of being in this community that had a need with an industry that was on it’s way up was really an exciting time.
So, June 1, 2009 we opened our doors in Richmond Hill. And the second location is next to Dick’s Sporting Goods in Savannah right on Mall Boulevard. And our third and newest location downtown on Abercorn. It is so exciting. Who knows where we’re going to go next? Stay tuned.
Continuing its commitment to convenient, efficient and consistent healthcare, ExperCARE opened a third location in downtown Savannah on Monday, Nov. 16, 2020. The new, 2,000-square-foot clinic at 818 Abercorn St. will open from 8 a.m. to 7 p.m. Monday through Friday and 8 a.m. to 4 p.m. on weekends. The state-of-the-art facility is equipped to handle routine care, occupational visits such as employment physicals and drug and alcohol screenings, as well as urgent care, including stitches, digital x-rays, splinting, etc.. A provider and a board-certified radiologist are always available on site. “We don’t believe our patients should have to sacrifice service for convenience,” said Founder and CEO Catherine Grant. “When you’re sick or injured, you want to be seen right away in a clean and convenient location by a highly-qualified provider who accepts your insurance. We strive every day to offer the highest level of personal care and are thrilled to be adding a location in historic downtown Savannah.
Savannah’s coveted South Magazine composes a special edition every five years to highlight some of the south’s most trusted, ambitious, and talented leaders. This publication is described as,”A bold declaration of the richness of the South, of the majestic talents, relentless ambition and singular vision that reside just behind each face you pass in your travels,” according to magazine editors.
Did you hear the incredible news?! Alongside dozens of other successful faces and businesses that shape our communities, ExperCARE’s Founder/CEO and fearless leader, Catherine Grant, earned the praise and title “The Face of Entrepreneurship”. This comes at no surprise to anyone who has had the opportunity to meet or work with her.
Catherine is a change maker at heart, an innovator and trailblazer in healthcare, a wife, a mother, and a servant leader. Catherine started her business venture with ExperCARE Urgent Care in 2009 in Richmond Hill, then known as The Urgent Care Center of Richmond Hill. Six years later, ExperCARE expanded, adding a location on Mall Blvd in Savannah to serve and reach even more people, and they are currently in the process of opening a third location in the near future.
On behalf of the entire ExperCARE team, we are thankful for an opportunity to celebrate the vision, innovation and inspiration that Catherine brings our lives day in and day out as well as her unwavering commitment to excellence ! She’s dedicated, beyond compare, to everything she’s a part of. South Magazine writes, “These are the faces of the people who are creating the new South through the sweat of their brow and the depth of their passions. But if you never look closer you may never know how deep that passion goes, and what it has accomplished.” And Catherine is just that!
Amidst some of the most unprecedented times, we are reassured to be le by Catherine ; knowing that our team and our customers couldn’t be in more caring hands! .
Read the write-up on Catherine, here: http://www.southmag.com/Faces-of-the-South-The-Trilogy-Edition/Catherine-Grant-is-the-Face-of-Entrepreneurship/
Trick or Treat! It’s almost time to bring out the spooky spirit in all of us. Halloween is right around the corner and ExperCARE wants to help you prepare! Here are some important safety reminders to keep you and your kids safe, and not spooked, during our favorite haunted holiday:
Whether you decide to dress as Batman, a witch, or Cinderella… Let’s make sure you can see through your scary masks. We also want to be sure the cars driving by can see you. If you are wearing dark colors, parents consider putting reflective tape on both sides of their costume. Try to refrain from wearing overly baggy costumes, to avoid trips and falls on such a fun holiday night. It’s also a fun idea to wear a glow stick or carry a flashlight so you can see every spooky step you take.
We don’t like tricks, but we do love treats! As you go door to door on Halloween night, remember to avoid the houses without their lights on. When you find the ones with their lights on, stay on the porch… There’s no need to enter anyone’s home unless they are close family or friends. If you are under the age of 12, parents please accompany your little ones at night. If you are old enough to trick-or-treat on your own, remember to stay with your group and encourage everyone to stay on the sidewalk.
The treats at the end of the night are one of the best parts of Halloween! When you get home after a fun night in costume, let the fun continue! Have your trick-or-treater dump out their candy, spread it out in a pile on the floor, and take a look at everything they’ve brought back! Throw away anything that looks opened or tampered with. Also, make sure they haven’t picked up anything they might be allergic to. Homeowners, this is where you come in! Display a teal pumpkin on your porch to let trick-or-treaters know that you have non-food treats for those that have allergies.
Driver & Homeowner Cautions
If you are on the road on the evening of October 31st, proceed with caution. Drivers should eliminate any distractions, drive below the speed limit in residential areas, and keep an eye out for kids crossing the street. If you live on/near a busy road, consider taking your trick-or-treater out before the sun goes down or to a neighborhood with less traffic. If you are lucky enough to stay home and see all the festive costumes come to your door, remember to clear your walkways, stairs and porches. Turn on as many outdoors lights as possible so trick or treaters can get to you with ease!
Last but not least, have fun! Share your Halloween photos with all of us at ExperCARE by going to our Facebook. We can’t wait to see all of our patients, family, and friends in their spookiest costume! Have an ExperSpecial Halloween!
Flu season is here yet again and with one of the worst outbreaks Georgia has seen in years. How bad is it? Here’s a Google Map that estimates how bad the flu season is across the country based upon aggregated Google search data.
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In-Network with most major insurances.
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Weekends: 8 am – 4 pm
© ExperCare Urgent Care & Occupational Medicine
318 Mall Blvd.
Savannah, GA 31406
60 Exchange St.
Richmond Hill, GA 31324
818 Abercorn Street
Savannah, GA 31401