ExperCARE Health – Why I Love It Here!

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We always love hearing from our team! Earlier this month, we interviewed some of our ExperCARE employees across all locations to ask them about the ExperCARE difference and why they love working here. Whether they were a provider, medical assistant, or worked at the front desk, there was a common consensus: the ExperCARE culture and team contribute to a positive work environment.  

All five of our ExperCARE locations are open seven days a week. Patients can visit us on weekdays from 8:00 a.m. – 7:00 p.m. and on Saturday and Sunday from 8:00 a.m. – 4:00 p.m. Walk-ins are welcome, or you can schedule an appointment here. 

When asked what his favorite part of the ExperCARE team was, Alex (Clinical Trainer/Medical Assistant) responded, “I love the diversity of our team! We have CNA’s, EMTs, Paramedics who have served in the Army, and a variety of different backgrounds.” As a Clinical Trainer, Alex has the opportunity to see employees throughout all stages of their career. He sees them when they are just hired and also when they are promoted to new roles and have greater responsibilities. A favorite moment for Alex at ExperCARE has been, getting to watch my team members grow! “I have watched new team members come out of their shells and learn a variety of different new skills after joining our team,” commented Alex. 

Teamwork is integral to ExperCARE’s success. Caliyah (Medical Assistant) loves how well her team works together, “My team knows me well and anticipates what I need before I ask for it!”  

ExperCARE provides a 5-star patient experience that is evident from the moment you walk into the clinic. The first face you will be greeted by is at the Front Desk. One part about working for ExperCARE that Esther (Front Desk) likes is getting to interact with and be involved with the patients! “At previous jobs I felt hidden away in the background. I have really enjoyed the change,” said Esther.  

Krista (Rad Tech) summarizes the ExperCARE difference perfectly, “We are available for patients when they need it seven days a week. We have team members available to answer calls, avoiding the hassle of an automated system. Following a visit with ExperCARE, a team member will contact you to see how you are feeling and improving. The difference here is our team truly cares about our patients.” 

For Zoe (Front Desk), her favorite part of working for ExperCARE is the team members. “I love that my team members are helpful and understanding. Teamwork is very important since we work in such a fast-paced environment. Even though I am newer here, my co-workers have made working here so enjoyable,” Zoe states.

Similarly, Theresa (Medical Assistant) has loved working with her team members. She states, “I love that I get to work with different people every day! There is also a lot of variety of backgrounds in our clinic. Everyone gets along, and we are super close-knit group.” 

For Jessica (Physician Assistant), working at ExperCARE is different from her other work experiences because of the tight-knit team she works with each day. “I love the positive energy, teamwork, and how open our clinic is. Everyone is connected and we even get together outside of work,” said Jessica.

Elaina (Medical Assistant) talks about the ExperCARE culture. “Working at ExperCARE, the first thing that comes to mind is positivity. I enjoy my job because of the positive environment I am in every day,” says Elaina. 

Lainey (Front Desk) brings a special perspective working for ExperCARE because she was a patient before working here. “Being a patient was when I first had the chance to experience what makes ExperCARE special. The patient experience is different from anything else I have experienced. I love that we check in with patients following a visit. It makes a difference working for a clinic that genuinely cares about their patients,” she said.

Haley (Front Desk) loves working for ExperCARE and her Pooler team. “I choose to drive farther to work because I love the team that I work with in Pooler!” When asked what the ExperCARE difference is, Haley commented, “ExperCARE’s culture sets it apart. ExperCARE is different from anywhere I have ever worked at or been a patient at. Everyone is genuine, and I never feel judged when I have to ask a team member a question.” 

Tahpenes (Rad Tech) was drawn to ExperCARE by what she read on our website. “When looking at the website, I thought it could be a good fit and decided to take a chance. After joining the team, I’m so glad I took the opportunity! I get to work with other friendly and team-oriented individuals who make coming to work fun. The flexibility is also a bonus,” she adds. Tahpenes’ favorite part about working for ExperCARE is that [ExperCARE’s] facilities are extremely clean and organized. “That’s not something you find everywhere. Our team also communicates well with each other, and we keep a positive workspace,” said Tahpenes.

When asked what her favorite part about working at ExperCARE was, Enfinity (Front Desk) said, “I love going above and beyond for patients! My team always helps each other out and I love the positive environment I get to be in every day.”  

Think you fit in with the ExperCARE culture? Fill out our ExperCARE survey today by clicking here.

Looking for our open positions? Visit our website for more information on available positions here. 

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3 Quick and Easy July 4th Recipes to Celebrate Independence Day

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We love to celebrate the holidays here at ExperCARE so we had our team submit a few of their most favorite quick and easy recipes for Independence Day. Check out 3 of our favorites below! From a fun cocktail to a dessert you won’t want to skip this year, we hope you enjoy these submissions from our team! Happy Independence Day!

Beverage: Firecracker Spritzer

Ingredients:

  • ½ oz Grenadine
  • 1 ½ oz Lemon-lime soda
  • 1 oz citrus vodka (optional)
  • ½ oz blue curacao (optional)
  • Blue Tropical punch (if making non-alcoholic)
  • Pop rocks (optional)

Directions:

  1. Dampen rim of glass with lemon juice
  2. Dip rim into the Pop Rocks candies on a plate
  3. Pour grenadine into glass
  4. Fill the glass with ice
  5. pour in lemon-lime soda
  6. **if making a kid friendly drink, add blue Tropical Punch for layered effect
  7. In a shaker, a ice, citrus vodka and blue curacao (optional)
  8. Shake and slowly strain into the glass

{source: Spritzer Recipe}

Appetizer: Pigs in a Blanket

Ingredients:

  • 8 oz can of refrigerated crescent roll dough
  • 14 oz package of cocktail-sized smoked sausages, patted dry
  • 1 large egg
  • Everything bagel seasoning (optional)
  • Maple-Dijon dipping sauce:
    • ¾ cup Dijon mustard
    • ¼ cup genuine maple syrup

Directions:

  1. Preheat oven to 375 degrees
  2. Unroll crescent dough sheet on lightly floured surface and separate perforated dough into 8 triangles. Cut each dough triangle into 3 equal triangles
  3. Place 1 cocktail sausage on wide base of skinny triangle. Roll sausage toward the pointed end of the triangle, allowing the dough to overlap and wrap around the sausage. Place rolled sausage on parchment-lined baking sheet, point-side down. Repeat with remaining dough triangles and sausages
  4. Whisk together egg with 1 teaspoon water in a small bowl until smooth. Brush egg wash over the dough and sprinkle with the everything bagel seasoning, if desired
  5. Bake until dough is puffed and golden brown, 12 to 15 minutes
  6. Make the dipping sauce (optional) stir together the mustard and syrup until smooth

{source: Pigs in a Blanket Recipe}

 

Dessert: Fruit Pizza

Ingredients:

  • 2 packages (20 oz each) refrigerated sugar cookie dough
  • 8oz cream cheese, softened
  • ½ cup powdered sugar
  • 1 tsp. Vanilla extract
  • 4 oz cool whip, softened

Directions

  1. Heat oven to 350 degrees
  2. Press dough into either a circle shaped pizza stone or 9 x 12 cookie sheet (depends on desired shape). Make sure to grease pan first!
  3. Bake approximately 20 minutes until golden-brown on top
  4. Cool completely!
  5. Beat cream cheese, powdered sugar, vanilla extract, and cool whip until smooth
  6. Spread this mixture over the cookie
  7. Add favorite fruit
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ExperCARE Urgent Care Welcomes Experienced Provider Sebrina Watkins

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STATESBORO, GA. – ExperCARE Urgent Care, an award winning, locally owned and operated on-demand health care company, is pleased to announce the hiring of Sebrina Watkins to its ExperCARE Urgent Care provider team.  Watkins will primarily be serving at the new Statesboro location, next to Publix.

Sebrina, who has a decade of experience providing routine, urgent and primary care to all ages, obtained her Bachelor of Science degree in Biomedical Sciences from the University of South Florida in Tampa, Florida.  She then pursued her Master of Science in Physician Assistant Studies from South University in Savannah, Georgia. Sebrina has spent her entire career focusing on treating underserved populations and providing access to quality healthcare to all. Sebrina has experience in urgent care, primary care, women’s health and pediatrics. She is a member of the American Academy of Physician Assistants (AAPA) and the Georgia Association of Physician Assistants (GAPA). Sebrina is excited to utilize her medical knowledge and compassionate bedside manner to provide the highest standard of patient care.

In her free time, she enjoys spending time with her husband and two children, as well as serving in her church. When she gets a quiet moment, you’ll find her reading a book snuggled up with her dogs Han Solo and Bailey Watkins.

“We are thrilled to welcome Sebrina to our ExperTEAM in Statesboro,” said Catherine Grant, Founder and CEO. “Sebrina’s experience in urgent care coupled with time spend in women’s health, pediatrics, and primary care will be an incredible asset to our already incredible Statesboro team.”

For more information, please go to www.ExperCAREhealth.com.

ABOUT EXPERCARE URGENT CARE:
ExperCARE Urgent Care has convenient locations across the region: Richmond Hill, Mall Boulevard, Downtown Savannah, Pooler next to Costco, Statesboro next to Publix, and locations opening soon in Hinesville and Rincon.  As the shortage of primary care providers grows and ER’s are over-capacity, on-demand healthcare provides a solution that serves your busy life. ExperCARE is an award-winning healthcare center, offering access to urgent care, routine care and occupational health, 7 days a week, extended hours to all ages.  ExperCARE is in-network with all major insurance providers, and you never need an appointment. ExperCARE is the southeast regions most-loved solution for on-demand healthcare. Experience the healthcare model of the future; experience the ExperCARE difference!

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ExperCARE Urgent Care Welcomes Experienced Provider, Coy Watkins

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STATESBORO, GA. – ExperCARE Urgent Care, an award winning, locally owned and operated on-demand health care company, is pleased to announce the hiring of Coy Watkins to its ExperCARE Urgent Care provider team.  Watkins will primarily be serving at the new Statesboro location, next to Publix.

Coy has over 13 years of experience in Primary and Urgent Care. Graduating with a Bachelor of Science in Biology and minoring in Psychology at Georgia College and State University, Coy moved to Savannah and attained his Master of Science in Physician Assistant Studies at South University. Growing up in the country and the son of a carpenter, Coy continues to love outdoor activities from sports and golfing to camping and kayaking. He spends most of his free time with his family and serving in his church.

“Coy is an excellent addition to our ExperTEAM,” said Catherine Grant, Founder and CEO. “His dedication to the communities in which he’s served and passion for providing top-quality, five-star healthcare combined with his years of experience made him an ideal fit for our urgent care center in Statesboro.  I know the community is going to love him!”

For more information, please go to www.ExperCAREhealth.com.

ABOUT EXPERCARE URGENT CARE:

ExperCARE Urgent Care has convenient locations across the region: Richmond Hill, Mall Boulevard, Downtown Savannah, Pooler next to Costco, Statesboro next to Publix, and locations opening soon in Hinesville and Rincon.  As the shortage of primary care providers grows and ER’s are over-capacity, on-demand healthcare provides a solution that serves your busy life. ExperCARE is an award-winning healthcare center, offering access to urgent care, routine care and occupational health, 7 days a week, extended hours to all ages.  ExperCARE is in-network with all major insurance providers, and you never need an appointment. ExperCARE is the southeast regions most-loved solution for on-demand healthcare. Experience the healthcare model of the future; experience the ExperCARE difference!

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ExperCARE Health Announces New Chief Financial Officer

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SAVANNAH, Ga. – ExperCARE Health, an award winning, locally owned and operated on-demand health care company, is pleased to announce the addition of Rhonda Davis as its new Chief Financial Officer.

Rhonda brings over 30 years of accounting and finance experience to the ExperCARE team. She spent the first 15 years of her accounting career working in agri-business and developed an in-depth knowledge of cost accounting and budget projections. For the last 2 years, Rhonda has worked as the CFO for a national logistics organization. During which time she developed a global perspective on transportation, international commerce, and worked with major retail suppliers. She was additionally involved in site development and investment strategies in transloading, freight brokerage, and transportation. Prior to that time, she worked as the Director of Finance at a leading orthopedic system in Savannah for 10 years.

Rhonda married to her husband Spencer of 27 years, spent over a dozen years supporting military families during peacetime operations and combat deployments, while raising their 2 sons, and continuing her education and professional development. Their time in the military allowed them to live across the U.S. in Kentucky, Alaska, Virginia, and finally settling in the great state of Georgia where she began her career in healthcare.

Rhonda graduated with an accounting degree from the University of Kentucky. She furthered her education from Columbia Southern University with a degree in Business Management and a graduate certificate in Healthcare Administration. She is currently working towards her Fellowship with the American College of Healthcare Executives.

“Rhonda has joined our team at such an incredible and exciting time,” said Catherine Grant, Founder and CEO. “As we expand access to top-quality, on-demand healthcare throughout the region, Rhonda’s depth of healthcare and finance experience will help drive us into our next chapter as a company.”

For more information, please go to www.ExperCAREhealth.com.

 

ABOUT EXPERCARE HEALTH:

ExperCARE Health has convenient locations across the Greater Savannah area: Richmond Hill, Mall Boulevard, Downtown Savannah, Pooler next to Costco and locations opening soon in Statesboro, Hinesville and Rincon.  As the shortage of primary care providers grows and ER’s are over-capacity, on-demand healthcare provides a solution that serves your busy life. ExperCARE is an award-winning healthcare center, offering access to urgent care, routine care and occupational health, 7 days a week, extended hours to all ages.  ExperCARE is in-network with all major insurance providers, and you never need an appointment. ExperCARE is the southeast regions most-loved solution for on-demand healthcare. Experience the healthcare model of the future; experience the ExperCARE difference!

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Meet Kaydee Perry – Richmond Hill Clinic Lead

Meet Kaydee Perry!

Please join us in welcoming Kaydee Perry as our new Richmond Hill Clinic Lead. Kaydee joined ExperCARE in January 2022 and we recently asked her some hard-hitting questions for your reading enjoyment!

Q: Where are you from?

A: I’m from a little town called Danielsville in Georgia and my husband is in the military, stationed on Fort Stewart. We have lived in Hinesville for over a year.

Q: What did you want to be when you were a child?

A: I wanted to be a veterinarian.

Q: What do you like to do outside of work?

A: I like to read and go to the dog park with my dogs and take them for walks. How many dogs? Two; golden doodle, Maverick, Weiner dog is Basil.

Q: What is your favorite beach?

A: I actually don’t like the beach and prefer the mountains. I like to hike. My favorite trail is the Bloody Mountain Trail in Georgia. Beautiful during sunset.

Q: What is your favorite TV Show

A: Dr. Who

Q: Are pineapples an acceptable topping for pizza?

A: NO!

Q: How has your role changed over the past year? 

A: When I first came to ExperCARE I knew very little. Now, I’m a lot more knowledgeable than I was when I first started and I’m more confident communicating with patients.

Q: What do you enjoy most about your role?

A: I enjoy when I do the follow up calls and the patient is doing amazing and hearing them say that we helped them. That’s my favorite part.

Q: What do you hope to accomplish in your new position?

A: I would hope to be remembered positively. I know that Emily and Sierra were remembered because they made good footprints, and I want to leave my mark on ExperCARE in a positive way.

Q: What is your most memorable interaction with a patient?

A: I had a patient with Sickle Cell Anemia. With these patients they can be upset because they are in pain. She was always nice to me and so respectful. She told me about her whole family and her story. She is the reason I wanted to stay in the medical field and I still think about her and wonder how she is doing.

Q: What makes you proud to be part of ExperCARE?

A: When patients come in they say that we did more than the minimum. That makes me proud because I know we are always going to take the extra step. We are here to help and do more than what we have to for everyone!

Q: If you could give a newer Team member career advice, what would you tell them?

A: Its ok to make mistakes. I have made so many mistakes and I’ve learned from them. There is probably a humongous book called Kaydee’s Mistakes, and that’s ok because I have learned from them. That’s the only way to learn is to try, make a mistake, and fix it.

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Diversity at ExperCARE Drives Innovation and Connection

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At ExperCARE, we believe that our staff’s diverse perspectives and experience bolster our ability to provide excellent service and innovative healthcare solutions.

Each member of our team brings a unique viewpoint to the delivery of healthcare because of their varied life and professional experiences. Our outlooks are shaped by differences in our upbringing, education, military service, age, gender and work experiences. At ExperCARE we believe in embracing those differences. Co-workers with different personalities and perspectives spur each other on to greater creativity, innovation and problem solving.

At ExperCARE we have found that building our team with people that bring different perspectives leads to new ideas. Because our employees have worked in many different geographical areas and worked in both civilian and military sectors, they have been exposed to many different solutions for the challenges we face in healthcare. Consequently, their unique approach and ideas may inspire colleagues to try something new and vice versa. This melting pot of experiences and perspectives often leads to innovative new ideas. In the world of medicine, we have learned that a one-size-fits-all approach does not benefit all patients. Innovation is the key to finding the best solutions and delivering the targeted healthcare that best serves our customers.

Diversity on our team leads to better decision making. By consulting one another on difficult cases, our providers can make better informed decisions and treatment plans. Recent research backs this up. A white paper from the online decision-making platform, Cloverpop, found a direct link between workplace diversity and decision-making. Researchers found that when making a decision, diverse teams out-performed individual decision-makers up to 87 percent of the time.

Finally, diversity in our clinics align us with the diverse demographics in our region.. With a diverse team, we are able to relate to and serve our customers from all backgrounds and walks of life. ExperCARE is growing. Each time we expand, it gives us the opportunity to enter a new community and reach a wider customer base. We enjoy getting to know the ‘personality’ of that community and serving the people in it.

The many benefits of being a diverse team is clear. ExperCARE provides a workplace culture that not only accepts diversity but welcomes and embraces it. Our teams’ individual perspectives and experiences will continue to cultivate innovative healthcare solutions while developing deep connections to the communities we serve.

Transcript from Video
At ExperCARE we are dynamic, but we’re also diverse. We have team members who excel from all walks of life, with all sorts of different backgrounds, and that’s truly what makes us unique and brings the strength to the organization. We see things from all sorts of perspectives and that allows us to better understand what our customers truly want and what they truly need from us.

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Expert Care Starts with Talented, Experienced Leadership Committed to Service

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A true leader is more than just a manager of operations or administrative duties. Leaders inspire, influence and set direction. At ExperCARE, we have developed a leadership team that models our core values of integrity, enthusiasm, compassion, teamwork and loyalty. These values dictate our team members’ actions and responses at all levels of the customer experience from the moment a patient walks in the door until the final check up call.

Daily I witness our team leaders displaying their commitment to these core values and demonstrating how these values benefit our patients, our team and our success as an organization. It’s obvious from working with these individuals how their positive attitudes affect everyone around them, but I’m also so proud to see how their service-oriented actions affect our patients.

We have countless testimonials from patients who were impressed with how our staff treated them with kindness and caring. These patients describe our team members as professional and friendly. They are impressed not only with the convenience and affordability that they expect from an urgent care center, but by the extra steps our clinic takes like staying open to treat a patient who arrived just before closing and calling to check on patients after they have been seen.

Further, I believe that it is our leaders’ commitment to integrity, enthusiasm, compassion, teamwork and loyalty that prompted our nomination to Savannah Magazine’s Best of Savannah eight times. This recognition is affirmation that our leadership team assures the smooth functioning of our organization and has led to the growth that has allowed us to open two additional clinics in the last five years including our newest at 818 Abercorn St. in downtown Savannah.

Our leadership team has a wealth of diverse experiences that inspire our younger team members. For instance, our Medical Director, Dr. Robert A. Mazur, has practiced medicine around the globe including as the chief of emergency medicine at Ibin Sina Hospital in Baghdad, Iraq, while serving with the U.S. Army. Even before joining our team, Robert was impressing his peers and commanders with his integrity and commitment to selfless service earning him the U.S. Army Flight Surgeon of the Year Award.

Another example is Dr. J. David Carson, our Director of Occupational Medicine. The Savannah native has more than 42 years of medical experience including 22 years in emergency medicine. As a leader in his field, he was named the Medical Director of DeKalb County’s Emergency Medical Services and later the Medical Director of Memorial Medical Center. David transitioned into the field of Occupational Medicine, and after 18 years of practicing in this specialty joined us at ExperCARE.

Kari A. Smith, our Director of Business Administration, also has a diverse background in business administration that enhances our daily operations. After graduation with a B.S. in Health and Wellness from the University of New York at Buffalo, NY, Kari worked in fine art studio management, digital art sales, and fundraising for Hunter’s Hope Foundation, a nonprofit dedicated to raising awareness and research funding for Leukodystrophy, a rare genetic disease that is currently without a cure. Kari is a solution-minded, dedicated individual, who in addition to her personal and professional duties devotes her time to humanitarian efforts, leading mission trips to the Dominican Republic and establishing sponsorships for orphans.

Just from these three examples it is apparent that our leaders are passionate about healthcare and committed to caring for people. Each of their unique experiences enhances our delivery of quality, customer-service-oriented healthcare. It has been such a joy to work with this team and I cannot wait to see what we will be able to achieve in the future.

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We Keep Growing! ExperCARE Seeks To Hire More Team Members Who Share Our Core Values

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It’s such a blessing to be able to expand a business during an economic downturn and to be able to offer steady, fulfilling employment when unemployment seems to be climbing. With the opening of our newest ExperCARE clinic in downtown Savannah, we are excited to be adding new team members to fulfill new opportunities in our organization to serve the patients in our new market.

Since opening our first urgent care clinic in Richmond Hill, Georgia in 2009, the key to our success has been our team. In a business like ours where we are treating the sick and the injured, often because they couldn’t get an appointment with their regular doctor, don’t have a primary care provider or because an illness or injury happened outside of normal business hours, it is important to establish trust right away. The integrity, enthusiasm, compassion, teamwork and loyalty displayed by our team members not only makes our patients comfortable sharing their health history with someone “new” but also often leads to them recommending our services to others when they are in need. It’s how we earned accolades such as Savannah Magazine’s Best Urgent Care of Savannah, Bryan’s Best and Savannah Morning News Best of the Best, year after year.

We are excited to offer opportunities to add new team members to our award-winning team who share those core values and a passion for service. Experience in an urgent care setting is not as important as sharing the core values that align with our organization, our mission and our vision for delivering healthcare excellence in our region. At our locations, we offer urgent care, routine care and a full-range of occupational health services as well as comprehensive lab testing, digital x-ray and and access to the expertise of award-winning providers. If you are committed to learning and growing, have a passion for customer-service, are solution-minded and always asking “what else can I do?”-  we’re willing to train you!

Our state-of-the-art facilities offer access to the highest quality healthcare that is convenient and customer-focused.  We are open seven days a week, extended hours and most holidays to accommodate our customers busy lives. If you’re not from the Savannah area, we can tell you the many reasons why people choose to relocate and call Savannah home, every-day. The Lowcountry is known for its mild weather and warm winters, it’s rivers, beaches and gorgeous live oaks draped with Spanish moss. There’s a piece of history on every corner of every block in Savannah, but there’s also trend-setting restaurants, clubs and shops. There are several universities where you can continue your education and lots of options for affordable housing. Whether you’re young and just starting out in life, have a family or looking for a place to eventually retire, Savannah has something for everyone.

Now with three clinics in the Savannah area, our business is expanding and we are looking for those talented individuals who can help us to continue to grow. If that sounds like you, apply today by going to our website https://expercarehealth.com/about-us/join-our-team/

Watch the Video

Transcript of Video

ExperCARE’s truly a special place and it’s special because of the people who are on the ExperCARE team. It all boils down to our core values of integrity, enthusiasm, compassion, teamwork and loyalty. Those are fundamentally who we are. So, it all starts with finding those people on our team or who want to be part of our team that already possess those core values. It is such an exciting place to build a business, living in the Lowcountry. We have beautiful Savannah, the rivers, beaches; we have the ports and we have so much industry, so much history here. It’s such a truly special place. And, so, if you may be interested in a career in healthcare, whether you have experience or not, we always say we can teach you to do anything when you have those fundamental values that align with our organization.

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