BEST URGENT/IMMEDIATE-CARE MEDICAL CLINIC

Catherine Grant, MSPAS, PA-C, DFAAPA
Founder and CEO of ExperCARE Health

For Catherine Grant and her team at ExperCARE Health, constant change is the key to their success. When Grant set out to start a health clinic in 2009, her primary goal was to create a better model and experience for both healthcare professionals and patients when it comes to urgent care.

Fourteen years later, with five current locations in the region, it’s safe to say she met the mark — and then some.

“We wanted to create a more seamless transaction for people so that it fits into their lifestyle,” says Grant. “People don’t want to have to make an appointment weeks ahead of time. They want to be able to walk in when they have a need and get it taken care of and use their insurance and feel like they’re not compromising quality because of convenience.”

To receive care at any ExperCARE Health facility, patients can either schedule a same-day appointment from their phone or computer, or simply walk into any of the five locations to receive care. From providing basic routine care to more extensive testing, such as X-rays and electrocardiograms (EKGs), ExperCARE Health is a one-stop shop for those looking for quick, reliable health care that fits into any busy lifestyle.

When visiting an ExperCARE Health location, expect to be talking to a physician within 15 minutes of arriving. And over 90% of any diagnostic testing needed can be done onsite. Patients can even follow up with an ExperCARE Health physician like they would any other provider. “We’ll stick with them and be their primary contact until they have someone else,” says Grant. “At the end of the day, we want people to know that we’re here for them, no matter what.”

Grant’s next goal? ExperCARE Health is set to open two more locations in Georgia, one in Hinesville and another in Rincon, by year’s end.

As Flu season approaches, remember ExperCARE is here for you! ExperCARE is sharing 5 ExperTIPS to help you stay healthy this Flu season. We provide compassionate care for all ages. Walk-in to one of our convenient Georgia locations today, or schedule an appointment at your convenience here.

Influenza (Flu) season is during the fall and winter, with peak levels from December through February. Here are five ExperTIPS to help limit your risk of catching the Flu:

  1. Know flu symptoms. It is important to know Flu symptoms so you can distance yourself from individuals who are exhibiting them. Common symptoms include fever or chills, coughing, sneezing, runny or stuffy nose, sore throat, muscle or body aches, headaches, and fatigue. See the complete list of symptoms on the CDC
  2. Know how the flu spreads. The flu spreads person-to-person by droplets made when people who have the flu cough, sneeze, and talk. These droplets are inhaled or land in the nose and mouth of people who are in close proximity to the sick individual.
  3. Limit touching your face. You can also catch the flu by touching an object that has the flu on it and then touching your nose, mouth, and eyes. Make sure to regularly clean all surfaces in your home and at work, especially when you know someone is sick.
  4. Wash your hands frequently. To avoid inhaling and ingesting the flu, wash your hands frequently. Make sure you also wash your hands before eating.
  5. Get a flu vaccine. Getting a flu shot can help reduce your risk of catching the flu. According to the CDC, the flu vaccine can limit your chances of getting the flu between 40%-60%. If you do happen to still get sick, having the vaccine can reduce the severity of your symptoms. Having the vaccine can also reduce the risk for people around you such as infants, elderly, and people with chronic health conditions.

For more information about the flu, visit the CDC website.

At ExperCARE, get a flu test and allow us to help treat your flu symptoms. Walk-in or schedule an appointment today.

September is National Suicide Prevention Awareness Month. This is a time to raise awareness about the stigmatized topic. If you or someone you know is experiencing a mental health crisis, call or text 988 for the Suicide and Crisis Lifeline. Help is available 24/7.

Suicidal thoughts can affect anyone regardless of age, gender, race, background or socioeconomic status. If you or a loved one is having suicidal thoughts, ExperCARE wants to connect you to free mental health crisis resources that are available. In addition to the Crisis Lifeline, you can text NAMI to 741-741 to be connected to a free trained crisis counselor. Visit the National Alliance of Mental Illness for more information on navigating a mental health crisis.

Some actions that can help provide hope and relief to individuals experiencing suicidal thoughts is to listen without judgement, ask how you can provide support, and stay connected. Visit the Suicide and Crisis Lifeline to learn more.

It is important to know the warning signs and risk factors of suicide. Suicide is rarely caused by an individual event. Risk factors can be a culmination of individual, relationship, community and societal factors. Visit the CDC for a complete list of risk factors.

The purple and turquoise ribbon represents suicide prevention, and the yellow ribbon represents suicide awareness. Help spread awareness this month by sharing these resources.

ExperCARE is here for you. We are open 7 days a week with extended hours. In network with most major insurance companies, we’re you’re go-to for on-demand healthcare. Visit one of our five convenient Georgia locations today. Walk-in, or schedule an appointment at your convenience here.

6 ExperTIPS to Keep Your Family Prepared This Hurricane Season 

Hurricane Season on the Atlantic Coast is from June 1 through November 30, with the peak times being August and September. Hurricanes cause high winds, flooding, and heavy rain. Hurricanes do not only affect the coastline; severe rain, wind, and tornadoes are also a threat inland. Here are six healthcare tips to keep you and your loved ones prepared for hurricanes and other inclement weather: 

1. Review and update important documents. Make sure your personal documents, such as health insurance policies, passports, medical documents, and personal identification forms are up to date. Make copies and keep them in a secure password-protected digital space.

2. Have emergency supplies ready. Make sure you have enough emergency medical supplies such as any prescription medicines, inhalers, and a first aid kit. You may not have access to these supplies for several days or weeks after a hurricane. In addition, have bottled water, food, and flashlights on hand. Your emergency food supply should have a long shelf life with limited cooking and should not require refrigeration. For more information on emergency food and water supplies, visit the CDC’s website here.

3. Make an emergency plan. Discussing where you will evacuate, how you will receive emergency information such as alerts and warnings, and a shelter plan are all important to know ahead of time. Also sharing this information with your children and having a family communication plan in place can help provide clarity in inclement weather situations. For pet owners, pre-identifying a pet friendly shelter can cause peace of mind. Local animal shelters may be able to offer advice on what to do with your pets if you are asked to evacuate your home.

4. Gather important phone numbers. Find phone numbers for your physician, pediatrician, pharmacist, counselor, and veterinarian. Other important numbers you should know include:

-Poison Control Center: 800-222-1222
-Animal Poison Control Helpline: 888-426-4435
Disaster Distress Helpline: 800-985-5990

When you know a hurricane is forecasted, keep your cell phone charged and have any portable or backup chargers nearby.

5. Know the difference between a hurricane watch and a hurricane warning. (source CDC)

-A hurricane watch means hurricane conditions (sustained winds of 74 miles per hour [mph] or higher) are possible in a stated area. Experts announce hurricane watches 48 hours before they expect tropical-storm-force winds (sustained winds of 39 to 73 mph) to start.

-A hurricane warning is more serious. It means hurricane-force winds are expected in a stated area. Experts issue these warnings 36 hours before tropical-storm-force winds are expected in the area to give people enough time to prepare for the storm.

6. Get your family ready. If you or a loved one is older or disabled and won’t be able to leave quickly, get advice on what to do during any inclement weather conditions. Call the hospital, public health department, or the police about any special needs.

ExperCARE is always here for you! Walk in at your convenience or book ahead at any of our convenient Georgia urgent care locations. Book ahead and contact us here 

For more information about hurricanes and hurricane preparedness, visit these educational resources Hurricanes | Ready.gov and CDC- Hurricanes. 

How to Prevent Back to School Germs

As the back to school season approaches, it’s important to take steps to prevent the spread of germs in the classroom and at home. With so many children coming together in one space, the risk of illness spreading is high. However, by practicing good hygiene habits and taking preventative measures, you can help keep yourself and your family healthy.

1. Wash Your Hands

One of the simplest and most effective ways to prevent the spread of germs is by washing your hands frequently. Encourage your child to wash their hands throughout the day, especially before eating and after using the restroom. Use warm water and soap, and lather for at least 20 seconds before rinsing.

2. Use Hand Sanitizer

In addition to washing your hands, hand sanitizer can be an effective way to kill germs. Keep a small bottle of hand sanitizer in your child’s backpack for use when hand washing is not possible.

3. Teach Good Cough and Sneezing Etiquette

Coughing and sneezing are common ways for germs to spread. Teach your child to cover their mouth and nose with a tissue when coughing or sneezing. If a tissue is not available, encourage them to cough or sneeze into the crook of their elbow instead of their hands.

4. Keep Hands Away from Face

It’s easy for germs to enter the body through the eyes, nose or mouth. Encourage your child to keep their hands away from their face unless they have just washed their hands.

5. Disinfect Surfaces

Germs can live on surfaces for several hours, so it’s important to disinfect items as they go to and from school. Use an all-purpose cleaner or disinfectant wipes to keep these surfaces like backpacks and lunchboxes clean.

6. Stay Home When Sick

If your child is feeling sick, it’s important to keep them home from school to prevent the spread of germs. Make sure your child knows the importance of staying home when they are not feeling well and encourage rest and proper hydration.

ExperCARE is here to serve you when someone does bring home an icky, back-to-school germ! We are open 7 days a week, extended hours, accept insurance, and you never need an appointment. Visit one of our convenient locations today.

Five ExperCARE Health Tips for Getting Ready for Back to School

As we approach the back-to-school season, it’s important to take the necessary steps to ensure that both you and your child are ready for the new school year. Aside from purchasing school supplies and uniforms, it’s important to focus on your health in preparation for the busy months ahead. We’ve compiled a list of the top 5 health tips for getting ready for back-to-school season.

1. Get up-to-date on Vaccinations and Sports Physicals

It’s important to make sure that your child’s vaccinations are up-to-date before beginning the new school year. Many schools require certain vaccinations, and some vaccines may take several weeks to take effect, so it is best to schedule any necessary appointments with your healthcare provider well in advance.

Need a Sports Physical? ExperCARE is offering $25 Sports Physicals at all ExperCARE locations. Book ahead or walk in any time. We are here to help you get ready for Fall sports!

2. Establish a Sleep Schedule

As the summer months come to a close and the school year begins, it is important to establish a sleep schedule for your child. This will ensure that they are well-rested and alert during school hours. Below is the most recent recommendation from the American Academy of Pediatrics.

  • Ages 3-5 years: 10-13 hours (including naps)
  • Age 6-12 years: 9-12 hours
  • Age 13-18 years: 8-10 hours

3. Prepare Healthy Meals

Preparing healthy meals for your child is an important aspect of ensuring their overall health and wellbeing. Make sure that their meals consist of a variety of fruits, vegetables, whole grains, and lean proteins. It’s also important to pack healthy school lunches and snacks to ensure that they are getting the nutrients they need throughout the day.

4. Encourage Physical Activity

Physical activity is essential for maintaining good health, and it can also improve academic performance. Encourage your child to engage in physical activities that they enjoy, such as swimming, biking, or dancing. Additionally, make sure that they have access to after-school activities that promote physical activity, such as sports teams or dance classes.

5. Prepare for Emergencies

It’s important to have a plan in place in case of emergencies, such as injuries or illnesses that occur during the school day. Make sure that you have updated emergency contact information on file with your child’s school, and that your child knows how to contact you in case of an emergency. Additionally, it’s important to have a well-stocked first aid kit at home in case of minor injuries or illnesses.

By following these top health tips, both you and your child will be well-prepared for the upcoming school year. Remember, making your health and wellbeing a top priority will set the foundation for a successful  school year.

We always love hearing from our team! Earlier this month, we interviewed some of our ExperCARE employees across all locations to ask them about the ExperCARE difference and why they love working here. Whether they were a provider, medical assistant, or worked at the front desk, there was a common consensus: the ExperCARE culture and team contribute to a positive work environment.  

All five of our ExperCARE locations are open seven days a week. Patients can visit us on weekdays from 8:00 a.m. – 7:00 p.m. and on Saturday and Sunday from 8:00 a.m. – 4:00 p.m. Walk-ins are welcome, or you can schedule an appointment here. 

When asked what his favorite part of the ExperCARE team was, Alex (Clinical Trainer/Medical Assistant) responded, “I love the diversity of our team! We have CNA’s, EMTs, Paramedics who have served in the Army, and a variety of different backgrounds.” As a Clinical Trainer, Alex has the opportunity to see employees throughout all stages of their career. He sees them when they are just hired and also when they are promoted to new roles and have greater responsibilities. A favorite moment for Alex at ExperCARE has been, getting to watch my team members grow! “I have watched new team members come out of their shells and learn a variety of different new skills after joining our team,” commented Alex. 

Teamwork is integral to ExperCARE’s success. Caliyah (Medical Assistant) loves how well her team works together, “My team knows me well and anticipates what I need before I ask for it!”  

ExperCARE provides a 5-star patient experience that is evident from the moment you walk into the clinic. The first face you will be greeted by is at the Front Desk. One part about working for ExperCARE that Esther (Front Desk) likes is getting to interact with and be involved with the patients! “At previous jobs I felt hidden away in the background. I have really enjoyed the change,” said Esther.  

Krista (Rad Tech) summarizes the ExperCARE difference perfectly, “We are available for patients when they need it seven days a week. We have team members available to answer calls, avoiding the hassle of an automated system. Following a visit with ExperCARE, a team member will contact you to see how you are feeling and improving. The difference here is our team truly cares about our patients.” 

For Zoe (Front Desk), her favorite part of working for ExperCARE is the team members. “I love that my team members are helpful and understanding. Teamwork is very important since we work in such a fast-paced environment. Even though I am newer here, my co-workers have made working here so enjoyable,” Zoe states.

Similarly, Theresa (Medical Assistant) has loved working with her team members. She states, “I love that I get to work with different people every day! There is also a lot of variety of backgrounds in our clinic. Everyone gets along, and we are super close-knit group.” 

For Jessica (Physician Assistant), working at ExperCARE is different from her other work experiences because of the tight-knit team she works with each day. “I love the positive energy, teamwork, and how open our clinic is. Everyone is connected and we even get together outside of work,” said Jessica.

Elaina (Medical Assistant) talks about the ExperCARE culture. “Working at ExperCARE, the first thing that comes to mind is positivity. I enjoy my job because of the positive environment I am in every day,” says Elaina. 

Lainey (Front Desk) brings a special perspective working for ExperCARE because she was a patient before working here. “Being a patient was when I first had the chance to experience what makes ExperCARE special. The patient experience is different from anything else I have experienced. I love that we check in with patients following a visit. It makes a difference working for a clinic that genuinely cares about their patients,” she said.

Haley (Front Desk) loves working for ExperCARE and her Pooler team. “I choose to drive farther to work because I love the team that I work with in Pooler!” When asked what the ExperCARE difference is, Haley commented, “ExperCARE’s culture sets it apart. ExperCARE is different from anywhere I have ever worked at or been a patient at. Everyone is genuine, and I never feel judged when I have to ask a team member a question.” 

Tahpenes (Rad Tech) was drawn to ExperCARE by what she read on our website. “When looking at the website, I thought it could be a good fit and decided to take a chance. After joining the team, I’m so glad I took the opportunity! I get to work with other friendly and team-oriented individuals who make coming to work fun. The flexibility is also a bonus,” she adds. Tahpenes’ favorite part about working for ExperCARE is that [ExperCARE’s] facilities are extremely clean and organized. “That’s not something you find everywhere. Our team also communicates well with each other, and we keep a positive workspace,” said Tahpenes.

When asked what her favorite part about working at ExperCARE was, Enfinity (Front Desk) said, “I love going above and beyond for patients! My team always helps each other out and I love the positive environment I get to be in every day.”  

Think you fit in with the ExperCARE culture? Fill out our ExperCARE survey today by clicking here.

Looking for our open positions? Visit our website for more information on available positions here. 

Earlier this week, ExperCARE Founder and CEO, Catherine Grant sat down with WSAV to discuss how urgent cares can assist members of the community with their healthcare needs.

Article: Urgent care centers serve as alternative to emergency rooms

SAVANNAH, Ga. (WSAV) — WSAV News 3 previously reported that emergency wait times have gone up in Chatham County.

We learned how urgent care centers can be used as a possible alternative to emergency rooms in some cases.

The CEO of a local urgent care company shared some reasons why these emergency rooms are filling up so much.

I learned that these long wait times can be decreased by people simply going to the urgent care or their primary care physician.

“People often feel like their only option is to seek care in an emergency room- even when its not an emergency,” said Grant.

Grant insists that people should still follow protocol, and head to the emergency room for any severe or extreme symptoms and trauma.

But she says that many people are calling 911 for the wrong reasons, and that is contributing to these long wait times.

“It often comes down to education of where is the best place to seek help.”

She says urgent care can be used to treat bone breaks-sprains-infections and for many more types of routine assessments.

Although many urgent cares don’t offer emergency transportation, they are capable of handling many of the issues that people call 911 for.

“As medical services continue to evolve- talking to everybody about where these services can be sought is a huge part in getting people to the right place and seeking the right access of care.”

While urgent cares have expanded their capabilities over the years – Grant acknowledges that trust has to be built for people to turn to them instead of emergency rooms

Grant also points out that in some instances urgent care can be much more affordable than heading to the emergency room.

“There are many urgent cares that are in network with insurance. There are situations where urgent cares can cost 10 to 15 times less than an emergency room setting.”

Although urgent care can be a viable alternative in some cases–Grant says you can always call and make sure they have the capabilities to handle your problem before heading over.

LINK TO STORY

Firework Safety: Tips to Keep You and Your Loved Ones Safe

Fireworks are a popular way to celebrate many occasions, from Independence Day to New Year’s Eve. However, they can also be dangerous if not handled properly. Here are 7 tips to keep you and your loved ones safe while enjoying fireworks:

1. Follow the Law

Before purchasing or setting off fireworks, make sure you are following all local laws and regulations. Some areas prohibit fireworks altogether, while others have specific rules about when and where they can be used.

2. Keep a Safe Distance

Always keep a safe distance from fireworks when they are being set off. A good rule of thumb is to stay at least 500 feet away from any fireworks display.

3. Wear Protective Gear

Wearing protective gear, such as safety glasses and earplugs, can help prevent injuries from fireworks. It’s also a good idea to wear long sleeves and pants to protect your skin.

4. Never Relight a Dud

If a firework doesn’t go off, don’t try to relight it. Wait at least 20 minutes and then soak it in water before disposing of it.

5. Keep Water Nearby

Keep a bucket of water or a hose nearby in case of a fire. It’s also a good idea to have a fire extinguisher on hand.

6. Don’t Drink and Light

Never set off fireworks while under the influence of drugs or alcohol. This can impair your judgment and increase the risk of injury.

7. Supervise Children

Children should never handle fireworks without adult supervision. Even sparklers can be dangerous and cause serious burns.

By following these tips, you can enjoy fireworks safely and avoid injuries. Remember, safety comes first when it comes to fireworks.

ExperCARE is here for you this July 4th holiday. Walk in at your convenience or book ahead at any of our convenient Georgia urgent care locations!

Friday, June 30: 8:00 a.m. – 7:00 p.m.

Saturday, July 1: 8:00 a.m. – 4:00 p.m.

Sunday, July 2: 8:00 a.m. – 4:00 p.m.

Monday, July 3: 8:00 a.m. – 7:00 p.m.

Tuesday, July 4th: 8:00 a.m. – 4:00 p.m.

Happy celebrating!

Men’s Health Month: Raising Awareness and Taking Action

June is Men’s Health Month, a time to raise awareness about the health issues that affect men and encourage them to take action to improve their well-being. Men’s health is often overlooked and under-discussed, but it’s important to prioritize it in order to live a long and healthy life. Here are some key areas of men’s health to focus on this month:

1. Mental Health
Men are often reluctant to seek help for mental health issues, but it’s important to prioritize mental health just as much as physical health. Depression, anxiety, and other mental health conditions can have a serious impact on quality of life. Encourage the men in your life to seek professional help if they are struggling with mental health issues.

2. Heart Health
Heart disease is the leading cause of death for men in the United States. Men can reduce their risk of heart disease by making healthy lifestyle choices, such as eating a healthy diet, exercising regularly, and not smoking.

3. Prostate Health
Prostate cancer is the most common cancer among men, but it can often be treated successfully if caught early. Encourage the men in your life to talk to their doctor about prostate cancer screening.

4. Testicular Health
Testicular cancer is rare, but it’s important for men to be aware of the signs and symptoms and to perform regular self-exams. Encourage the men in your life to talk to their doctor if they notice any changes in their testicles.

5. Sleep
Sleep is essential for overall health and well-being, but many men struggle with getting enough quality sleep. Encourage the men in your life to prioritize sleep by setting a consistent sleep schedule, creating a relaxing bedtime routine, and avoiding screens before bed.

By raising awareness about these key areas of men’s health and encouraging men to take action, we can improve the health and well-being of men everywhere. Let’s make Men’s Health Month a time to prioritize health and wellness for all men. ExperCARE is open 7 days a week, extended hours, and accepts insurance. Walk in any time or book an appointment at any of our convenient locations today!