At ExperCARE, we believe that our staff’s diverse perspectives and experience bolster our ability to provide excellent service and innovative healthcare solutions.

Each member of our team brings a unique viewpoint to the delivery of healthcare because of their varied life and professional experiences. Our outlooks are shaped by differences in our upbringing, education, military service, age, gender and work experiences. At ExperCARE we believe in embracing those differences. Co-workers with different personalities and perspectives spur each other on to greater creativity, innovation and problem solving.

At ExperCARE we have found that building our team with people that bring different perspectives leads to new ideas. Because our employees have worked in many different geographical areas and worked in both civilian and military sectors, they have been exposed to many different solutions for the challenges we face in healthcare. Consequently, their unique approach and ideas may inspire colleagues to try something new and vice versa. This melting pot of experiences and perspectives often leads to innovative new ideas. In the world of medicine, we have learned that a one-size-fits-all approach does not benefit all patients. Innovation is the key to finding the best solutions and delivering the targeted healthcare that best serves our customers.

Diversity on our team leads to better decision making. By consulting one another on difficult cases, our providers can make better informed decisions and treatment plans. Recent research backs this up. A white paper from the online decision-making platform, Cloverpop, found a direct link between workplace diversity and decision-making. Researchers found that when making a decision, diverse teams out-performed individual decision-makers up to 87 percent of the time.

Finally, diversity in our clinics align us with the diverse demographics in our region.. With a diverse team, we are able to relate to and serve our customers from all backgrounds and walks of life. ExperCARE is growing. Each time we expand, it gives us the opportunity to enter a new community and reach a wider customer base. We enjoy getting to know the ‘personality’ of that community and serving the people in it.

The many benefits of being a diverse team is clear. ExperCARE provides a workplace culture that not only accepts diversity but welcomes and embraces it. Our teams’ individual perspectives and experiences will continue to cultivate innovative healthcare solutions while developing deep connections to the communities we serve.

Transcript from Video
At ExperCARE we are dynamic, but we’re also diverse. We have team members who excel from all walks of life, with all sorts of different backgrounds, and that’s truly what makes us unique and brings the strength to the organization. We see things from all sorts of perspectives and that allows us to better understand what our customers truly want and what they truly need from us.

Since ExperCARE opened its newest urgent care clinic at 818 Abercorn St. in downtown Savannah November 2020, new patients have streamed in, often referred to the clinic by concierges at various hotels and vacation rentals.

To thank these concierge leaders for placing their faith in ExoerCARE’s convenient, high-quality service, we hosted a socially-distanced, COVID-friendly luncheon for the Savannah Concierge Group on the outdoor patio at Collins Quarter at Forsyth on Thursday, Feb. 4.

The Savannah Concierge Group was established as a concierge networking group by Mickey Minick of Kelly Tours, well known for taking out-of-town tourists to all of Savannah’s most beloved places in comfort and style.

At the luncheon, ExperCARE’s Vice President of Operations Spencer Gambrell welcomed the group at lunch and then took them across the street for a tour of the new state-of-the-art clinic and a question-and-answer session with ExperCARE’s highly-skilled and professional team.

“We are so grateful for the generous support we have received for our newest location,” said ExperCARE Founder and CEO Catherine Grant. “We wanted to personally thank the concierges for referring business to ExperCARE and let them see for themselves everything our clinic has to offer their guests.”

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