ExperCARE Founder and CEO, Catherine Grant, was recently featured on ChooseSAV.org sharing why ExperCARE continues to be your most-loved, first-choice for on-demand healthcare.

ExperCARE is the Urgent Care of Choice in the Coastal Georgia Region

Year after year, ExperCARE Health has been voted the best urgent care center of choice by Coastal Georgia community members and was most recently awarded Best Urgent Care in Connect Savannah and Savannah Magazine’s healthcare category, as well as, Best Doctor of Occupational Medicine in Savannah Magazine.

So what is the ExperCARE difference?

ExperCARE’s practices truly stem from its mission, which is to provide top-quality, customer-centric healthcare that is convenient, consistent, and efficient. The medical care centers are locally owned and operated with locations in downtown Savannahoff Mall Boulevard, in Richmond Hill, and in Pooler.

Catherine C. Grant is the Founder of ExperCARE. Grant founded ExperCARE as The Urgent Care Center of Richmond Hill in 2009 and has grown the practice into four facilities as the company’s CEO. ExperCARE is also in the process of opening facilities in Statesboro and Rincon.

“When I founded ExperCARE, I did so knowing I wanted to build a new healthcare model and transform the future of healthcare. I believe in a model where patients can be seen quickly, receive top-quality care, and leave with a clear understanding of their situation,” said Grant. “As we continue to grow and expand access to ExperCARE clinics, we strive to become your most-loved, first-choice for on-demand healthcare.”

ExperCARE is open seven days a week with extended hours. You never need an appointment, but patients have the convenience of booking ahead should they choose. ExperCARE is in network with most major insurances. They also accept patients without health insurance and offer fair, cash-pay prices.

Of its dedicated work, ExperCARE says, “We envision a simplified healthcare model that provides access, transparency and a seamless transaction to consumers. For our team, being the change we believe in allows us to make a meaningful difference today and be a solution for the future. At ExperCARE, our values of Integrity, Compassion, Teamwork, Enthusiasm and Leadership are at the heart of everything that we do, and we are committed to expanding our reach as the region’s most-loved, first choice for on-demand healthcare!”

You can see a full list of ExperCARE’s services by visiting their website at https://expercarehealth.com/.

Click HERE to visit ChooseSAV.org.

An article from Reflections Richmond Hill, Spring 2022 Issue

WORDS BY DR. JAY JAY HENDRIX  PHOTOS BY ERIN HIXSON PHOTOGRAPHY

My heroes make waves. They have common attributes: brave, resourceful, yet humble – living as if rules are “guidelines” and traditional roles are to be challenged. As a consequence, they’re amusingly misunderstood.

Who inspires you?
A family member, neighbor, celebrity, or teacher? Perhaps a parent who set a standard and held you to it? People with traits you admire and aspire to imitate?

Catherine Grant’s mother emphasized one of the same valuable lessons for her daughter as my dad did for me: Never need to depend on someone to take care of you. No doubt, given her example, her daughters will perfect this strength.

Raising three daughters is an enormous challenge in itself. Ask me how I know. When considering the possibilities for Catherine’s girls, a familiar saying comes to mind, “If you see her, you can be her.” Little girls need examples in a variety of roles to know they have options. Sometimes rather than plotting a course for us to follow, the people we admire inspire us instead on an uncharted journey.

“Who inspired you?” I asked.

Encircled by stacks upon stacks of books confirming her thirst for growth, Catherine answered without a second of hesitation, “My mom.”

She vividly described an iconic mother-figure, content to earn the “degree of Mrs.,” required to shift direction by a marriage that didn’t work, a twist among many that would set the foundation for the building of her daughter’s tenacity. Beyond the quintessential story of a mom needing to work with her child in tow, the stage was set for an inquisitive daughter to inherit a relentless work ethic and commitment to excellence. Catherine was eight when her mother re-married. Poppy, as he was lovingly known, became a piece of her balance. With his selfless love and encouragement, he helped her mother lay the foundation- the forging of an entrepreneur. She learned early that work was her way to achieve her goals, and she set sail on that sea.

Catherine’s accolades and accomplishments are expanding in much the same fashion as the business she co-founded. Since opening the first urgent care center in Richmond Hill in 2009, she has been stacking recognitions and awards as neatly as the books surrounding her CEO chair. With her at the helm, ExperCARE is opening a fifth location.

Motivated to be a part of the solution to what she considers to be a “broken” system, Catherine envisions “healthcare the way it should be,” patient-focused with an improved standard of care. “People deserve better care,” and together with her leadership team, ExperCARE is advancing that mission.

Leadership, business fundamentals, self-improvement, and biographies make up Catherine’s reading collection, but she is clear about her Source. One of her guiding Bible verses is from Philippians 4:13 “For I can do everything through Christ, who gives me strength.”

“We all need a True North.” Catherine relies on her relationship with Jesus to provide truth, wisdom, and discernment. “I want to have a tangible impact by helping others experience Him.”

What are you building?

Catherine’s answer to this question again hails her mother’s recurring influence. She believes that what we hear as children becomes our inner voice, and she heard the incessant message, “With hard work, you can be and do anything.” Work does not intimidate Catherine, nor does challenge. In fact, challenge propels her to thrive. The inner voice she now conjures in the face of adversity repeats, “You were created for this.” Together with Scott, her husband, counsel, and confidant, the Grant’s are building full steam ahead.

Catherine’s waves extend beyond business to create broader change for a better world. Alzheimer’s, childhood cancer, and United Way fundraising; serving on boards for community development and healthcare advancement; and volunteering to mentor future business leaders are among her commitments to advocacy.

All of the accomplishments in her wake haven’t changed Catherine’s ultimate goal: to be more like the person who inspires her by exemplifying unconditional love. “In a broken world, my mom has been able to love others even when they were not easy to love.”

Her three young daughters, Grayson 12, Madison 9, and Emerson 1, are watching, and if their mother’s accomplishments seem impressive, I predict a tsunami. Catherine describes them as fearless and passionate. Grayson helped build the recycling program at school, and together with sister Madison, they worked diligently to raise funds for a clean water project in Zimbabwe. Their mom recognizes that her most important role is to encourage her daughters to become all that they were created to be, just like the person who inspired her.

Our daughters are watching; and so are our sons. May we inspire them and others to make waves. Waves are shifting and fading, but the changes they create are immensely powerful, enduring, and inspiring. May we never underestimate ripples.

ExperCARE Health is a longtime supporter of The Ronald McDonald House Charities and has renewed their partnership for the 2022 year. After a challenging year, RMH Charities hold a special place in the heart of ExperCARE CEO and Founder, Catherine Grant.

“We are grateful to be able to support the Ronald McDonald House again this year. The work they are doing in our community, and beyond, makes such a meaningful impact to the families they serve,’ shares Grant,  ‘Last year, I got to understand on a more personal level the enormous blessing the Ronald McDonald House is, shortly after my niece was born at only 31 weeks. My sister and brother-in-law were able to stay there, very close to the children’s hospital in Philadelphia, so that they could focus all their time and energy on our sweet Mabry throughout her time in the NICU. The house provided an incredible home away from home for them during a very challenging time. We will forever be grateful to them and are honored to help pay that forward to hopefully bless others in their time of need.”

The Ronald McDonald House in Savannah provides a home away from home for seriously ill or injured children and their families who are receiving treatment at local area hospitals. “We’re serving every illness and injury in children from newborns to 22 years of age, said RMH CEO and Executive Director, Bill Sorochak. “Every dollar raised and donated to Ronald McDonald House Charities of the Coastal Empire stays here in our community, not a single penny leaves. With our newest Corporate Sponsor, ExperCARE, their sponsorship & donations are making an immediate impact in our mission, and we can see that in our families’ faces.”

 

Last year, the Ronald McDonald House provided 4,500 family-night stays. The Savannah House has been serving families since 1987, and with its 13 rooms, compassionate and dedicated staff, it may be the most important house a child will ever visit. To learn more about Ronald McDonald House, and the good they do in our community, click here.

 

SAVANNAH, Ga. (February 17, 2022) – Step One Automotive Group will present their Local Hero Award to ExperCARE Physician Assistant Donna McAllister during their monthly Grab-n-Go Meal event for first responders on Friday, February 18th from 11am to 2:00pm at Chrysler Dodge Jeep RAM Fiat’s location at 1101 Chatham Parkway, Savannah GA.

“Step One Auto is proud to present our Local Hero Award to Donna McAllister. We express our gratitude for medical workers who worked tirelessly for the past two years. Donna is an example for all of us,” said Step One Automotive Group Marketing Manager Maja Ciric. “Being able to recognize and award Donna with a $500 gift card, a JEEP Gladiator for the weekend and complimentary dinner at Ardsley Station during our monthly Grab-n-Go Meals is an honor.”

“Recently, a patient with Dementia came into ExperCARE for an ear impaction. The patient’s caregiver explained that the patient was leery of strangers and didn’t like being touched. Donna went above and beyond, caring for the patient from the moment she entered the clinic, until the moment she walked out, ensuring that she would only have to interact with one person during her whole visit. She took the time to introduce herself, and chat casually with the patient until she felt comfortable being approached and treated. After the patient left the clinic, we received a call from the caregiver thanking us for Donna’s incredible care; the patient was in a great mood for the rest of the day,” shared ExperCARE CEO and founder Catherine Grant. “From her tireless work ethic and commitment to upholding the ExperCARE standard throughout the pandemic, Donna consistently embodies the core values of our organization. We are thrilled that she is being recognized as a local hero.”

The Award presentation is at 12 noon with interview availability following a brief ceremony.

Also – Step One Auto will serve delicious cooked fresh meals from popular and locally owned food truck Chazitos while abiding by social distancing standards. You can sign up for your meal by clicking https://conta.cc/3LgGTO4

Step One Automotive Group is focused on customer excellence, employee satisfaction and being an integral part of the community in which they operate. Dedicated to being involved in the local community, they have become strategic partners with the U.S. Army FM WR Fort Stewart & Hunter AAF by supporting and sponsoring events and activities for military families. Step One Automotive Group has an extensive selection of Chrysler, Dodge, Jeep, Ram and Fiat vehicles for sale at the best prices in the Low Country area. They also offer a great selection of pre-owned vehicles in every price range from pre-auction specials, to luxury pre-owned vehicles.

ExperCARE Marketer, Becca Rivera was recently elected to the Board of Directors of local networking organization, Buy Local Savannah! Buy Local’s mission is to support independent, locally-owned and operated businesses in the greater Chatham County area, to maintain our unique community character, provide continuing opportunities for entrepreneurs, build our community economic strength, and prevent the displacement of community-based businesses by national and global entities.

ExperCARE has been locally owned and operated since opening in June of 2009. “Supporting local business has always been something I’m incredibly passionate about,’ says Rivera, ‘The greater Savannah area has such an incredible local business community that has supported ExperCARE since day 1! I am SO excited to partner with this awesome board and continue to advance the mission of Buy Local Savannah!”

To learn more about Buy Local Savannah and the impact of buying local, visit, www.buylocalsavannah.com.

To read more about the 2022 Board of Directors, click here.

Recently, ExperCARE founder and CEO, Catherine Grant, set aside some time to meet with Savannah Morning New’s Adam Van Brimmer to discuss COVID-19, vaccines, testing and more! Tune in to “The Commute” or read the transcription here!

The following is an excerpt from a “The Commute” podcast interview with ExperCare CEO Catherine C. Grant. ExperCare is a Savannah-area medical urgent care provider.. Comments have been condensed in the interest of space. Full episodes are available at SavannahNow.com/podcasts or through mobile device podcast apps by searching “The Commute with @SavannahOpinion”.

Question: The COVID-19 news is coming fast and furious these days. The Pfizer vaccine has been fully approved by the FDA, and at the same time the delta variant is causing a surge in cases and hospitalizations. When somebody asks you, ‘You’re in the health care field, what do I really need to know right now?’ what do you tell them?

Catherine Grant: “The hardest thing about it is we’re all hearing a lot of different statistics and a lot of things that are being presented as evidence. So it’s hard to know what to believe and how it applies to you. We’ve been working through this pandemic since March of last year and been involved in everything from testing to vaccinating to treating patients. We share the unanimous position of area health care providers that what we’re experiencing right now is unlike what we have seen prior. The demand for health care and for testing is exceeding the capacity of our health care system right now, whether its at point-of-care places such as urgent cares or primary care offices or pediatricians offices or hospitals. So the most important thing we can focus on is what we can do right now to mitigate the spread of this illness that’s burdening the health care system. We need to do everything we can to slow it down a bit and allow the health care system to catch up.”

Q: Your urgent care centers have been working with the state since the start in performing COVID-19 testing, and of all the disturbing stats we’ve seen lately, the percentage of positive tests is one of the most telling. What’s going on there?

CG: “We’re definitely seeing an exponential increase in the demand for testing. We track our data very carefully, and as of the middle of July, we were seeing positivity rates that were very low, below 5%. Since then the rate has climbed, and for the first three weeks of August, it’s been over 20%, sometimes even getting as high as 25%. That means our community transmission is high, and people are infecting others whether they know it or not.”

Q: Let’s take this opportunity to talk a little bit about the testing. There’s a lot of myths or exaggerations about the COVID-19 tests and about how effective they are, how accurate they are. What do people need to know about these COVID tests and their accuracy?

CG: “First, tests are just tools that help us in making decisions. So there are different types of testing: Rapid antigen testing and PCR testing. Rapid testing can mean a whole lot of different things but most people think of it in terms of getting an answer quickly. PCR testing, on the other hand, is typically performed in a lab but there are some point-of-care providers who can do PCR testing as well. Rapid antigen testing is very, very reliable, especially when you already have symptoms, and PCR testing is very reliable when the specimen is taken properly and you make sure you have a piece of that viral matter.

“The big takeaway is like anything else, a COVID test is not 100% and should be taken in context of everything else that’s going on. For example, if you develop a fever and a cough and you’ve recently had a negative test, remember that test is just a snapshot in time. You may need another COVID test. You may need a flu test. You may need to be checked for some other illness entirely. Testing is helping us in terms of making clinical decisions and helping us identify people who, whether they have symptoms or not, could potentially be spreading the virus.”

Link to Video:

https://www.savannahnow.com/videos/opinion/2021/08/26/covid-19-testing-what-know-chatham-bryan-effingham-georgia/5605047001/

Link to Transcription:

https://www.savannahnow.com/story/opinion/2021/09/02/covid-19-delta-variant-swamping-health-care-system-patients-seek-testing-treatment-vaccine-pfizer/5686318001/?fbclid=IwAR3xWf-cAKil1FDQJB1GunT786l_B90acFTK0_5k2KiftXfLdj3Mb-Dn7gc

Link to Audio:

https://omny.fm/shows/from-the-newsroom-savannah-now/the-commute-august-26-catherine-c-grant-on-what-yo

Twelve years ago, ExperCARE opened our doors as The Urgent Care Center of Richmond Hill, on a mission to make a difference while providing access to high-quality healthcare AND extraordinary customer service. After 10+ years of working in healthcare, CEO and founder, Catherine Grant, knew there was an opportunity to create something special that wasn’t available in the market. She envisioned a team of caregivers that where were passionate about delivering high-quality, compassionate, patient-oriented healthcare. Somewhere that patients loved to be and would be crazy to go anywhere else. The gap was undeniable between primary care, the ER, and what patients craved– excellent healthcare, on-demand, by friendly people who really care. So the founding team took a bold leap, and The Urgent Care Center of Richmond Hill, now known as ExperCARE, was born.

Twelve years, three locations, and an incredible journey later, we find ourselves in 2021 – the year after the year that changed everything. The COVID-19 Pandemic undoubtedly affected everyone’s life to some degree, and the healthcare industry was shaken to its core. During this time, our phenomenal team banded together, and refused to stop delivering on our mission. We continued to serve, not only providing access to the experienced, award-winning healthcare and top-quality customer service we are known for, but also proving to be a trusted community partner and together, we made to the other side of crisis.

Reflecting back with grateful hearts, while much has changed over the last twelve years, our core values and our “why” remain steadfast. We will always provide enthusiastic service with a smile, ensuring our patients know that we’re happy they’re here, and ready to care for them. We will always treat our patients with compassion, making them feel seen and heard, and comfortable bringing their loved ones to us. We will always support our team and push and pull each other to reach our full potential. We will be leaders in our industry, and communities, making decisions with integrity and responsibility.

ExperCARE is grateful to have served the Greater Savannah Area for the last 12 years and are so excited about the incredible journey ahead!

12 Year Anniversary Celebration from Becca Rivera on Vimeo.

Click here to see photos from our 12 Year Anniversary Celebration in Richmond Hill!

https://www.facebook.com/media/set/?vanity=TheUrgentCareCenterofRichmondHill&set=a.10158929058731144

Since ExperCARE opened its newest urgent care clinic at 818 Abercorn St. in downtown Savannah November 2020, new patients have streamed in, often referred to the clinic by concierges at various hotels and vacation rentals.

To thank these concierge leaders for placing their faith in ExoerCARE’s convenient, high-quality service, we hosted a socially-distanced, COVID-friendly luncheon for the Savannah Concierge Group on the outdoor patio at Collins Quarter at Forsyth on Thursday, Feb. 4.

The Savannah Concierge Group was established as a concierge networking group by Mickey Minick of Kelly Tours, well known for taking out-of-town tourists to all of Savannah’s most beloved places in comfort and style.

At the luncheon, ExperCARE’s Vice President of Operations Spencer Gambrell welcomed the group at lunch and then took them across the street for a tour of the new state-of-the-art clinic and a question-and-answer session with ExperCARE’s highly-skilled and professional team.

“We are so grateful for the generous support we have received for our newest location,” said ExperCARE Founder and CEO Catherine Grant. “We wanted to personally thank the concierges for referring business to ExperCARE and let them see for themselves everything our clinic has to offer their guests.”

If you are ready to book your appointment so you can experience our award winning healthcare at ExperCARE click here.